Senior Manager, People Engagement

ClickUp

Senior Manager overseeing global people operations programs at ClickUp, leveraging AI and emerging technologies to drive operational excellence across employee lifecycle.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $162,000 - $204,000 per yearWebsite

About the role

Key responsibilities & impact

Own the end-to-end global onboarding process: Right to Work, background checks, IT coordination, Deel operations for international hires/contractors, and cross-team logistics to ensure every new joiner is set up from day one.
Manage pre-hire and former employee queries as the primary point of contact.
Design and maintain a "White Glove" onboarding experience for Executive Leadership.
Own separation document generation (state-specific docs, separation letters, COEs) with accuracy and legal compliance.
Define and track lifecycle KPIs: onboarding satisfaction, RTW completion, training, benefits enrollment, equity acknowledgment.
Partner with People Systems to optimize employee support operations (intake, routing, metrics, self-service).
Own the employee knowledge ecosystem: ensure policies and resources are discoverable, accurate, and governed through clear ownership, review cadences, and escalation paths.
Manage security training rollouts and configure new modules (SCORM, video) in Workday Learning.
Audit learning data, enforce completion requirements, and manage non-compliance escalations.
Oversee professional development programs and vendor manage learning content partners (OpenSesame, etc.).
Operationally own AwardCo (config, vendor, budget, comms), co-working space access, and Performance Awards logistics.
Own and govern AskPeople Pal (ticket triage/routing) and any future AI agents; lead health checks, documentation, and continuous improvement standards.
Build and maintain ClickUp automations supporting operational workflows.
Serve as the People Team's go-to resource for AI adoption, training, and support.

Requirements

What you’ll need

5+ years of experience in HR/People Operations, with at least 3+ years in a senior lead or people manager capacity
High proficiency in Workday HCM; hands-on experience with Workday Learning and Deel a plus
Strong understanding of global Right to Work standards, background check processes, and experience managing internal data audits
Demonstrated ability to build, deploy, and govern AI agents and automations to modernize and scale people operations
Experience managing company-wide programs (recognition, workspace, learning) with strong vendor management skills
Proven track record of leading offboarding/separation operations with attention to compliance and employee experience
Ability to communicate effectively and build trust with C-suite stakeholders
A "data-first" approach to identifying bottlenecks and driving continuous improvement across operational workflows
A customer-centric mindset with a genuine passion for delivering exceptional, scalable employee experiences at every touchpoint
Strong strategic thinking and cross-functional influence skills, with the ability to drive alignment across HR, IT, Legal, and business teams
Experience with content management and governance for internal knowledge bases or employee portals is a plus.

Benefits

Comp & perks

Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Workday HCMWorkday LearningAI agentsautomationsdata auditsbackground check processesKPI trackingemployee onboardingemployee offboardingvendor management

Soft Skills

communicationtrust buildingstrategic thinkingcross-functional influencecustomer-centric mindsetcontinuous improvementproblem-solvingleadershiporganizational skillsinterpersonal skills