Senior Technical Account Manager – Strategic Services

ClickUp

Senior Technical Account Manager acting as a strategic partner for customers, owning post-sales lifecycle, driving AI adoption within ClickUp's platform.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $110,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Act as a strategic partner and trusted advisor to customers
Own the complete post-sales customer lifecycle
Lead or support the onboarding and implementation of ClickUp
Guide customers through foundational setup, integration, and enablement
Proactively manage user adoption and account health
Monitor seat utilization, adoption trends, and engagement
Drive adoption of ClickUp AI and build custom workflow Agents
Generate qualified leads through data-driven insights and AI usage analysis
Translate functional and technical requirements into scalable ClickUp solutions

Requirements

What you’ll need

AI-native professional who actively leverages generative and agentic AI
Deep understanding of ClickUp’s platform and capabilities
Skilled with prompt design, agentic workflows, and automation frameworks
Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes
Exceptional at workflow analysis and process design
Comfortable using dashboards and metrics to communicate health, adoption, and ROI
Full accountability for assigned book of business
Executive presence and strong communication skills
Collaborative and influential mindset

Benefits

Comp & perks

Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AIgenerative AIagentic AIprompt designautomation frameworksworkflow analysisprocess designdata-driven insightsClickUpcustom workflow Agents

Soft Skills

strategic partnershipcustomer lifecycle managementuser adoption managementcommunicationcollaborationinfluenceaccountabilityexecutive presencestakeholder managementdeadline management