Collaborate with customers to understand their business processes and goals in order to develop requirements that will inform the integration design.
Develop and implement technical solutions that meet customer requirements and add to a delightful user experience within ClickUp.
Act as a solo project manager to lead integration projects end-to-end, in addition to working as a critical member of a larger consulting team on enterprise engagements.
Manage a book of important customers simultaneously, ensuring high-quality service and adherence to deadlines.
Contribute to internal initiatives to improve methodologies and tools, with an emphasis on using AI to maximize team efficiency.
Navigate complex technical environments and adapt swiftly to changes.
Foster strong relationships with customers and colleagues.

Requirements

3+ years of experience in a similar role.
Excellent communication skills, with the ability to adapt to different audiences and articulate technical topics to non-technical stakeholders.
Proficiency in APIs, RESTful technologies & JSON objects, iPaaS solutions (Workato [preferred], Boomi, Mulesoft), data models, and technical architecture concepts. Languages should include one of the following: Javascript/TS, Node.js, or Python.
Strong understanding of programming design principles, runtime complexity, and code efficiency.
Familiarity with ClickUp's (or similar SaaS platforms') core functionality and the ability to build workarounds to product limitations.
Industry expertise and knowledge of specific industry use cases are beneficial.
Ability to put the customer first and constantly deliver world-class customer experiences.

Benefits

Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

APIsRESTful technologiesJSONiPaaS solutionsWorkatoBoomiMulesoftJavascriptNode.jsPython

Soft Skills

communication skillscustomer focusrelationship buildingproject managementadaptabilityteam collaborationarticulating technical topicsproblem-solvingtime managementmethodology improvement