Senior Technical Account Manager – Strategic Services, EMEA
ClickUp
full-time
Posted on:
Location Type: Remote
Location: Ireland
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Job Level
About the role
- Act as a strategic partner and trusted advisor to customers
- Develop success plans, guide onboarding and adoption
- Monitor account health and user adoption
- Collaborate with customers to identify critical business processes and deliver scalable solutions
- Drive adoption of ClickUp AI and build custom workflow Agents
- Serve as the technical partner connecting adoption to business value
- Generate qualified leads through data-driven insights and AI usage analysis
- Act as the voice of the customer driving cross-functional alignment
Requirements
- 3+ years of experience in customer success, solution strategy, or technical enablement
- Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality
- Familiar with generative AI concepts and automation frameworks
- Strong project and program management skills
- Ability to manage complex customer programs with multiple stakeholders
- Comfortable using dashboards and metrics to communicate health, adoption, and ROI
- Exceptional at workflow analysis, process design, and identifying friction points
- Executive presence and strong communication skills
- Proactive, organized, and driven to achieve measurable outcomes
- Experience with data analysis and reporting tools
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer successsolution strategytechnical enablementClickUp platformautomation logicAI Agent functionalitydata analysisreporting toolsworkflow analysisprocess design
Soft Skills
strategic partnershipcommunication skillsproject managementprogram managementorganizational skillsproactivedrivenexecutive presencecollaborationproblem-solving