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About the role
Key responsibilities & impact- Conduct quantitative and qualitative market analyses, including emerging trends, competitors, customer behavior, and metrics such as adoption rates, churn, trial-to-paid conversion, and industry benchmarks (e.g., growth of the electronic signature subscription market).
- Define the ICP (Ideal Customer Profile), map the customer journey, and identify friction points or opportunities to optimize retention and satisfaction.
- Develop strategic positioning frameworks and value propositions, translating complex technical features (such as APIs and integrations) into tangible, measurable benefits.
- Lead product launch planning and execution, coordinating timelines, resources, and success metrics to maximize impact.
- Use data analysis tools to extract actionable insights and propose strategic adjustments aligned with business objectives.
- Map direct and indirect competitors, analyzing pricing strategies, positioning, market gaps, and disruptive threats.
- Collaborate with product, sales, and customer success teams to align on revenue, adoption, and expansion goals, fostering cross-functional synergies.
- Act as the “voice of the customer” in product planning, prioritizing features based on feedback and usage data to drive innovation.
- Conduct customer interviews and research to identify churn drivers, upsell opportunities, and qualitative insights that inform continuous improvements.
- Manage internal product communications, including training, updates, and enablement materials for sales and support teams, ensuring message consistency.
- Lead internal and external stakeholder management, aligning expectations, facilitating cross-functional meetings, and resolving conflicts.
Requirements
What you’ll need- Bachelor’s degree in Marketing, Journalism, Advertising, Business Administration, Communications, Engineering, or related fields.
- Proven experience in product marketing, preferably in high-performance environments.
- Organized, deadline-oriented, and proactive with a collaborative mindset to adapt in dynamic environments.
- Advanced skills in data analysis, metrics, and feedback, with the ability to translate them into actionable strategies.
- Excellent written and verbal communication skills, with a focus on storytelling and influencing stakeholders at all levels.
- Ability to communicate technical insights to non-technical audiences.
- Knowledge of AI tools for marketing automation, campaign personalization, and predictive analytics.
- Proficiency in advanced data analysis for visualization and data modeling.
- Experience with hard skills such as SEO/SEM, marketing automation, and CRM integration.
- Differentiators
- Proficiency in competitive intelligence tools.
- Certifications in AI applied to marketing or data analysis.
Benefits
Comp & perks- 100% remote work.
- A culture of trust, results-oriented with significant challenge and learning opportunities.
- Autonomy and ownership in a collaborative and empathetic environment.
- A feedback culture and regular 1:1s with human leadership and no micromanagement.
- Comprehensive benefits including: meal/food allowance, childcare support, home office allowance, health, education and culture benefits, Gympass, birthday day off, discounts on therapy and English courses, among other partnerships.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysismetricsSEOSEMmarketing automationCRM integrationAPIsdata visualizationdata modelingcompetitive intelligence
Soft Skills
collaborative mindsetorganizeddeadline-orientedproactiveexcellent written communicationexcellent verbal communicationstorytellinginfluencing stakeholdersadaptabilityconflict resolution
Certifications
AI applied to marketingdata analysis
