Clicksign

Engineering Manager, 2 openings

Clicksign

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇧🇷 Brazil

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Job Level

SeniorLead

About the role

  • Manage the team end-to-end (1:1s, vacation and leave management, career development and performance).
  • Actively monitor team health (workload, burnout, morale) and drive talent retention efforts.
  • Conduct feedback cycles and formal evaluations, creating Individual Development Plans (IDPs) to close gaps and amplify strengths.
  • Lead recruiting and onboarding processes, ensuring a technical and cultural bar-raising standard.
  • Foster an environment of psychological safety, autonomy and collaboration.
  • Connect technical priorities (roadmap, technical debt, architectural improvements) with business strategy and OKRs.
  • Partner with Product Managers and Tech Leads to balance feature delivery with technical health.
  • Sponsor structural initiatives such as stack modernization, automation and observability.
  • Ensure accuracy in capacity planning and team allocation, removing organizational impediments.
  • Define and monitor engineering metrics and processes (SLA, SLOs, MTTR, Lead Time).
  • Oversee the lifecycle of critical incidents (War Rooms, RCA), ensuring learning and prevention, and getting hands-on only in severe crises.
  • Represent engineering in planning forums and communicate progress and challenges to stakeholders and C-level executives.

Requirements

  • Relevant Experience: Approximately 7+ years in the technology sector, with solid prior experience leading teams or managing development processes.
  • Technical Background: Ability to produce implementation models and discuss solutions for highly complex problems (System Design, Architecture). You must have a deep understanding of your team’s work to guide them effectively.
  • People Management: Proven experience leading Engineers and Tech Leads. You should be skilled in 1:1s, delivering difficult feedback and designing performance improvement plans.
  • Planning and Processes: Ability to ensure team schedule accuracy and design efficient workflows (Agile, Lean, etc.).
  • Communication and Influence: Excellent communication skills to articulate technical concepts to non-technical audiences and to persuade stakeholders.
  • Problem Solving: Ability to identify root causes in complex or systemic cases and guide the team toward resolution (Diagnostics).
Benefits
  • 100% remote work.
  • A trust-based, results-focused culture with strong opportunities for challenge and learning.
  • Autonomy and ownership in a collaborative, empathetic environment.
  • A feedback and 1:1 culture led by humane leadership without micromanagement.
  • Comprehensive benefits including: meal/food allowance, childcare assistance, home office support, health benefits, education and cultural benefits, Gympass, birthday day-off, discounts on therapy and English courses, and other partner perks.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
System DesignArchitectureAgileLeanSLASLOMTTRLead Timestack modernizationautomation
Soft skills
people managementcommunicationinfluenceproblem solvingteam health monitoringfeedback deliveryperformance improvementpsychological safetycollaborationtalent retention