Field Service Technician

Clever Devices

Field Service Technician performing maintenance and repairs on Clever Devices electronic equipment. Position requires significant travel to customer facilities across the United States.

Posted 4/29/2026full-timeWoodbury • New York • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $38 per hourWebsite

About the role

Key responsibilities & impact

Handles all service calls and completes diagnostic repairs and maintenance updates
Manages spare parts inventory
Responsible for care and maintenance of a company service vehicle
Maintains a thorough working knowledge of Clever Devices electronic and computerized equipment as well as associated software
Configures, repairs, maintains, updates and installs Clever Devices equipment on a regular basis
Serves as point of contact at customer location for any and all service inquiries
Anticipates and trouble shoots any issues to ensure continual quality for the customer
Proactively reports trends in repairs and maintenance to supervisor
Creates and maintains a log of all service repairs, maintenance and updates
Ensures all repairs and maintenance are completed to customers satisfaction
Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of Clever Devices
Ensures they maintain a clean work site whether at customer facility or Transit Authority
Position may require weekend, overnight, and on-call shifts

Requirements

What you’ll need

3+ years’ experience as a mechanical service technician
Hands on experience with electronics and computer systems
Working knowledge in networking and software applications
Clean driving record that is maintained as such for insurability
Superior trouble shooting and problem-solving skills
Strong computer skills including working knowledge of MS Office including Word and Excel, and ability to learn new programs such as Axapta or customer specific software
Strong organizational skills
Good interpersonal skills
Strong time management skills
A.A.S or equivalent
Ability to travel up to 75% within the United States.

Benefits

Comp & perks

health insurance coverage
wellness and family support programs
life and disability insurance
retirement savings plans
paid leave programs
education-related programs
paid holidays and time off
many others, depending on the level and position offered

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

diagnostic repairsmaintenance updatestroubleshootingnetworkingsoftware applicationsmechanical service technicianelectronicscomputer systemsMS OfficeAxapta

Soft Skills

problem-solvingorganizational skillsinterpersonal skillstime managementcustomer satisfactioncommunicationattention to detailproactive reportingbusiness etiquetteclean work site

Certifications

A.A.S or equivalentclean driving record