Hospital Transfer Coordinator

Cleveland Clinic

Hospital Transfer Coordinator facilitating patient transfers from different facilities to Cleveland Clinic Health System. Collaborating with caregivers to optimize patient flow for healthcare delivery.

Posted 6/29/2026full-timeRemote • Ohio • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Facilitate the transfer of patients from internal and external facilities into the Cleveland Clinic Health System.
Work collaboratively with fellow caregivers to optimize patient placement to maximize enterprise capacity.
Serve as the initial point of contact from external and internal providers and obtain the necessary information to initiate patient transfers into the Cleveland Clinic Health System.
Receive transfer requests from physicians, mid-level providers or representatives from internal and external facilities (e.g., demographic, insurance and clinical data).
Coordinate referrals to appropriate medical service as needed for referred patient.
Connect referring parties with accepting Cleveland Clinic provider to determine appropriateness of transfer.
Perform follow up communication with Financial Counselors, Case Managers and nursing staff to help expedite transfers to the Cleveland Clinic Health system facility.
Collaborate with Patient Flow Coordinators and Access RNs to determine availability of appropriate bed.
Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise.
Support centralized communications between referring and accepting provider services (e.g., preparing for and leading bed meetings, ensuring accuracy of electronic patient placement systems data, providing backup for patient placement discussions and decisions across the enterprise).

Requirements

What you’ll need

Associate’s Degree and a strong clinical background with at least one year of relevant clinical experience as a Clinical Technician, EMT-B, Medical Assistant, LPN or RN OR High School Diploma/GED and two years of experience
Knowledge of medical terminology
Working knowledge of computerized hospital admission/bed management systems
Strong customer service skills

Benefits

Comp & perks

We know that fully supporting our caregivers is what creates the best outcomes for our patients.
Our outstanding, comprehensive offerings are an investment in your health, well-being and future.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Clinical TechnicianEMT-BMedical AssistantLPNRNPatient Flow ManagementBed Management SystemsData AccuracyReferral CoordinationFollow-Up Communication

Soft Skills

CollaborationCommunicationProblem-SolvingInterpersonal SkillsTeamwork

Certifications

Associate’s DegreeHigh School Diploma/GED