Case Management Analyst, LPN
The Cigna Group
IT Business Analyst
Cleveland Clinic
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Ohio • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as a key liaison between business stakeholders and IT teams to gather, analyze, and document system and process requirements.
- Supports the evaluation of business needs and helps develop strategic solutions aligned with fiscal management, organizational goals by utilizing data-driven insights to identify opportunities.
- Assists in modeling current and future-state workflows, identifying system impacts, and aligning changes with business rules, data structures, and enterprise architecture.
- Works with internal clients to analyze operational flows and recommend ways to reduce steps through use of technology.
- Analyzes operational and system flows. Develops and recommends actions for increased productivity and efficiency.
Requirements
- Two years of analyst experience required.
- Bachelor's Degree in Business, Information Technology, Management Engineering, Healthcare Operations or a related field is preferred.
- Certifications from the International Institute of Business Analysts (IIBA) or the Business Relationship Management Institute (BRMI) preferred.
- Certifications in Lean, Six Sigma, ITIL a plus.
- Operational, business process, continuous improvement and/or resource utilization experience in an information technology environment in the healthcare industry preferred.
- Well versed in Office 365 modules or applications, including Visio.
- Understanding of Agile and Kanban project methodologies.
Benefits
- Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisprocess requirementsdata-driven insightsworkflow modelingoperational analysisproductivity improvementefficiency enhancementAgile methodologyKanban methodology
Soft skills
communicationstakeholder managementanalytical thinkingproblem-solvingcollaboration
Certifications
IIBA certificationBRMI certificationLean certificationSix Sigma certificationITIL certification
