CPI Systems Analyst I/II
Cleveland Clinic
full-time
Posted on:
Location Type: Remote
Location: Florida • Nevada • United States
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About the role
- This position supports information technology applications through planning, design, implementation, maintenance, and optimization.
- Responsibilities include troubleshooting Beaker/LIS incidents, analyzing workflows, monitoring and resolving interface errors, and performing low to moderate complexity system build and configuration to ensure reliable and efficient application performance.
- The role also supports project execution by assisting with documentation, task planning, stakeholder communication, and coordination of moderate-complexity initiatives, working collaboratively with cross-functional teams to drive system enhancements and process improvements.
- A caregiver who excels in this role will:
- Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, building, testing, implementing, quality assurance evaluation and modification of automated systems.
- Recommend solutions to enhance system functionality.
- Collaborate with system users and other IT professionals to evaluate, plan, design, implement, and provide ongoing optimization and preventative maintenance support for Beaker/LIS applications.
- Gather, validate, and translate technological requirements into design and development specifications while providing Beaker/LIS product management.
- Analyze, design, and build workflows to meet the needs of Beaker/LIS users.
- Analyze and diagnose Beaker/LIS related system problems, identify root cause, and then solve the problem or escalate issues to other appropriate IT staff when outside area of responsibility or expertise.
- Coordination of moderate complexity of Beaker/LIS projects.
- Assume on-call responsibilities as required.
Requirements
- Associate's Degree in Information Technology, Computer Science or related field and two years of implementation, support and management of computer-based information systems experience preferably in a health care or lab environment or two years of clinical experience in a role utilizing the systems supported by this position (Epic, Beaker, LIS) OR Bachelor’s Degree and one year of experience OR High School Diploma/GED and four years of clinical or implementation, support and management of computer-based information systems experience preferably in a health care or lab environment.
- Experience typically supported by a license in a medically related field such as nursing, respiratory, lab, or technical certification in a related field.
- Certification/proficiency in one or more Epic applications Beaker certification/proficiency or other Lab Informatics System certification.
- For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date.
Benefits
- We know that fully supporting our caregivers is what creates the best outcomes for our patients.
- Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingsystem buildsystem configurationworkflow analysisquality assurancesystem optimizationroot cause analysisprocess improvementdocumentationproject execution
Soft Skills
collaborationcommunicationstakeholder coordinationproblem-solvingplanningfeasibility analysisdesigndevelopmenttestingimplementation
Certifications
Associate's DegreeBachelor's DegreeHigh School Diploma/GEDEpic certificationBeaker certificationLab Informatics System certificationITIL Foundations certification