Cleveland Clinic

Workday Department Analyst, Level II

Cleveland Clinic

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare.
  • Lead end-to-end testing efforts for Workday projects.
  • Develop and execute comprehensive test strategies, plans, and schedules across modules such as Absence, Benefits, Compensation, Talent Acquisition, and Talent Management.
  • Create and coordinate detailed test scenarios and cases with functional and technical teams.
  • Drive testing activities from kickoff through all phases to closure while ensuring defined entry and exit criteria are met.
  • Oversee defect management processes from identification through resolution.
  • Provide clear reporting on test progress, results, risks, and issues to project management and stakeholders.
  • Analyze and evaluate operational and financial functions of administrative and operational units.
  • Conduct comprehensive statistical analysis and evaluation of unit services and performance.
  • Identify program or service strengths, weaknesses, and financial impact and identify opportunities for service and program improvement.
  • Develop special reports and recommendations.
  • Provide input in the development of operational plans, procedures and systems.

Requirements

  • Bachelor’s degree in Business, Health Care Administration or a related field and two years of statistical analysis experience OR High School Diploma/GED and six years of experience OR Associate’s Degree and four years of experience OR Master’s Degree and one year of experience
  • Excellent analytical, communication and customer service skills
  • Workday knowledge
  • Microsoft applications experience
  • Strong collaboration, leadership, communication, problem-solving, and presentation skills
  • PMO testing methodologies including manual and automated testing, functional, integration, and UAT
  • Experience with Work Front and Jira
Benefits
  • We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
statistical analysistest strategiestest planstest scenariosdefect managementPMO testing methodologiesmanual testingautomated testingfunctional testingUAT
Soft Skills
analytical skillscommunication skillscustomer service skillscollaborationleadershipproblem-solvingpresentation skills