Director of Automation Solutions
Cleveland Clinic
full-time
Posted on:
Location Type: Hybrid
Location: Cleveland • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
AzureRPA
About the role
- Provide strategic leadership for enterprise automation and decision support initiatives across the organization.
- Oversee the implementation, maintenance and strategic use of decision support systems (EPSi), the dashboard data warehouse (DDW), business intelligence platforms and intelligent automation solutions using technologies such as Microsoft Power Platform and Azure services.
- Partner with clinical, operational and technology leaders to identify automation opportunities, drive innovation through AI and lead initiatives in cost accounting, data management, financial analysis, and service line reporting while ensuring data quality and platform reliability.
- Manage and mentor development teams and automate high-volume, repetitive processes such as revenue cycle, patient access, prior authorizations and claims workflows to improve efficiency, scalability and patient experience through faster responses, reduced delays and more seamless care coordination.
Requirements
- Bachelor's Degree in Accounting, Finance or Economics
- 10 years of health care experience that includes decision support, business intelligence/data warehouse experience in a multi-hospital health care environment
- Excellent verbal/written communications, analytical, interpretive and interpersonal skills
- Knowledge of platforms such as Microsoft Power Platform, Azure services and related integration technologies
- Strong technical foundation in databases, RPA, automation, or technical/business process roles
- Knowledge of EPIC
- Background/experience in healthcare (e.g., Cleveland Clinic, Mayo Clinic), accounting/finance firms, IT, or technology companies such as startups, Apple, Deloitte, etc.
Benefits
- We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
decision support systemsbusiness intelligencedata warehouseautomationdata managementfinancial analysiscost accountingRPAdatabasesAI
Soft skills
strategic leadershipanalytical skillscommunication skillsinterpersonal skillsmentoringinnovationproblem-solvingorganizational skillsteam managementinterpretive skills