Systems Analyst I
Cleveland Clinic
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Nevada, Ohio • 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
ServiceNow
About the role
- Focus on supporting efficient workflows and technical maintenance
- Provide input to develop solutions
- Assist with project assignments and documentation
- Provide first level diagnostic Help Desk support and after-hours support
- Provide application, technical and preventative maintenance support
Requirements
- Associate’s Degree in Information Technology, Computer Science or a related field and one year of experience in computer-based information systems
- High School Diploma/GED and three years of experience
- Bachelor’s Degree
- ITIL Foundations Certification upon or within six months of hire
- EPIC and/or ServiceNow experience preferred
- Microsoft, CompTIA or equivalent certifications preferred
Benefits
- Comprehensive offerings for health, well-being, and future
- Collaboration opportunities with a respected healthcare organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical maintenancediagnostic supportpreventative maintenancecomputer-based information systems
Soft skills
workflow efficiencydocumentation assistanceproject assignment support
Certifications
ITIL Foundations CertificationMicrosoft certificationsCompTIA certifications