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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational capabilities in customer invoice matching, payment reconciliation, and data enrichment processes while maintaining high attention to detail and a proactive approach to problem-solving in a SaaS environment.
Highest-signal resume keywords
Customer Invoice MatchingPayment ReconciliationData EnrichmentOperational ImprovementsSaaS Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Exception HandlingRoutine Merchant ClassificationDaily Workflow ManagementOperational Process ExecutionData Analysis
Soft Skills
Attention To DetailProactive AttitudeProblem-SolvingContinuous Improvement MindsetResilience
Tools & Technologies
Product PlatformsOperations Platforms
Industry Keywords
SaaSTechnology StartupsCustomer Experience
About the role
Key responsibilities & impact- Execute exception handling and daily workflows for Cledara’s customer invoice matching process
- Manage routine merchant classification and data enrichment accurately
- Support recurring customer payment, reconciliation, and reward payout processes
- Operate manual fallbacks for automated product features to maintain seamless customer experiences
- Identify recurring patterns and friction points in manual workflows
- Collaborate with the Product team to implement operational improvements
Requirements
What you’ll need- Fluent written and spoken English
- High attention to detail and satisfaction in running daily, structured operational processes
- Proactive, can-do attitude with discipline to maintain quality across routine tasks
- Eagerness to learn new tools and systems, especially modern Product and Operations platforms
- Strong problem-solving instincts; ability to follow established protocols while thinking critically about edge cases
- Passion for technology startups and curiosity about the SaaS industry
- Ability to work from the Barcelona office 3 days per week
- Comfortable with routine and consistency, including checklists and daily operational workflows
- Detail-oriented and reliable, with high accuracy during repetitive tasks
- Continuous-improvement mindset
- Resilient, resourceful, and solution-oriented
- Early-career interest in foundational SaaS product operations experience
Benefits
Comp & perks- Private Medical Insurance plan
- Corporate ClassPass account
- €500 annual training budget
- Vibrant office space with outdoor terraces, showers, and secure bike storage
- Hybrid work model with 3 days per week in the office
- Apple MacBook
- €100 per month food allowance
- Complimentary fruit, snacks, and team lunches
