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Clearwater Analytics

Account Manager

Clearwater Analytics

Service Delivery Manager focusing on client engagement and operational performance in financial services. Establishing strong relationships and overseeing reporting and service delivery with a high-performance team.

Posted 5/13/2026full-timeChicago • Idaho, Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Establish and maintain strong relationships with clients.
  • Manage daily client engagement, reporting, and operational performance.
  • Plan and oversee reporting support and service for clients.
  • Manage Client Engagement Model & client health reporting.
  • Ensure quality servicing and operational performance within the parameters of delivery standards.
  • Provide guidance and mentorship to analysts and training to clients.
  • Collaborate with sales and support groups to demonstrate value and identify business opportunities.

Requirements

What you’ll need
  • Bachelor's degree in accounting or similar field or relevant experience in Investment.
  • 5+ Years of experience.
  • Working knowledge of financial services and investment accounting.
  • Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Excellent attention to detail and strong documentation skills.
  • Outstanding verbal and written communication skills.
  • Strong organizational and interpersonal skills.
  • Exceptional problem-solving abilities.

Benefits

Comp & perks
  • Health insurance
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
financial servicesinvestment accountingstructured productsderivativesfixed-income securitiesreporting supportoperational performancedocumentation skillsproblem-solving
Soft Skills
client engagementattention to detailverbal communicationwritten communicationorganizational skillsinterpersonal skillsmentorshipguidancecollaboration
Certifications
Bachelor's degree