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Senior Program Manager
Clearwater AnalyticsProgram Manager overseeing project implementation and client engagement in financial services sector. Responsible for resource management, budget oversight, and continuous service improvements.
About the role
Key responsibilities & impact- Identifies and finalizes project/implementation scope.
- Develops detailed implementation plans including internal, client and third-party resourcing.
- Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan.
- Generates weekly status reports, holds weekly status meetings with client and project team.
- Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.
- Manages and reports on budget for implementations.
- Possess the ability to seek out, recommend, and implement continuous service improvements within the project timeline.
Requirements
What you’ll need- Expert Technical skills in JIRA, Excel, Clarizen and Salesforce.
- Financial Services Experience (Investment, Banking, Insurance, FinTech, etc).
- 9+ years of relevant project management and implementation experience working with external clients.
- Proven experience implementing software solutions within Asset Management, Market Data and/or Insurance space.
- Consulting experience.
- Securities or financial markets experience.
- Experience of managing a team essential (7-15 people).
Benefits
Comp & perks- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementimplementation planningbudget managementsoftware implementationcontinuous service improvement
Soft Skills
relationship managementcommunicationcoordinationproblem-solvingteam management