Clearwater Analytics

Senior Program Manager

Clearwater Analytics

full-time

Posted on:

Location Type: Office

Location: Edinburgh • United Kingdom

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Job Level

Senior

About the role

  • Create and manage detailed project plans for the assigned portfolio.
  • Manage and coordinate internal CW, client, and third-party resources for project workstreams.
  • Generate weekly status reports and hold weekly status meetings with clients and the project team.
  • Lead steering committee meetings with C-level client decision makers and Clearwater senior management.
  • Handle project commercials, including revenue recognition forecasts and unbilled bookings.
  • Manage and report on resource allocation for the assigned portfolio.
  • Take responsibility for project metrics such as utilization, go-live adherence, and project billing.
  • Serve as a trusted client relationship manager, ensuring timely and accurate responses to client inquiries.
  • Facilitate a successful transition to the steady-state servicing team.
  • Demonstrate the ability to oversee multiple simultaneous implementations with minimal oversight.

Requirements

  • Financial Services Experience (Front-Back Office Technology, FinTech, Investment Accounting, Client Reporting, Insurance, Market data etc.)
  • Proven experience implementing large-scale software solutions in Asset Management and/or Insurance space (multi-location settings a plus).
  • Proven track record of delivering projects or workstreams for external clients.
  • Ability to seek out, recommend and implement continuous service improvements within the project timeline (and future projects).
  • Excellent communication skills (written, verbal, internal and client facing)
  • Expert Technical skills in project management tools e.g. JIRA, Excel, Clarizen and Salesforce
  • Familiarity with Software-as-a-Service (SaaS) platforms and Fintech solutions, a plus
  • Willingness to travel occasionally to client site.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementrevenue recognitionresource allocationutilization metricsgo-live adherenceclient reportingcontinuous service improvementslarge-scale software implementationmulti-location project deliveryfinancial services technology
Soft Skills
client relationship managementcommunication skillsleadershiporganizational skillsproblem-solvingteam coordinationstakeholder managementadaptabilityattention to detailtime management