Clearview AI

Account Executive

• Meet sales quota and drive success within a specific territory of state and local law enforcement agencies achieving quarterly and annual sales targets
• Develop and execute sales strategies and campaigns for new clients
• Build and maintain a robust pipeline leveraging proactive prospecting and direct sales efforts, partners and strategic networking.
• Cultivate and sustain strong client relationships to navigate and close complex enterprise deals
• Develop deep customer insights into existing and new use cases, customer needs, internal decision making processes, budget cycles and other critical information.
• Provide accurate quarterly forecasting of sales pipeline
• Provide product feedback to cross-functional teams (product and engineering) to drive continuous product enhancements, updates and improvements of our products
• Additional duties and responsibilities as reasonably required by the employee’s supervisor or CEO

Account Executive – State & Local

Analyst

• Execute the monthly FedRAMP CONMON calendar and ensure timely completion of all required artifacts and submissions.
• Own monthly vulnerability remediation tracking: intake scan outputs, open/track remediation tickets, validate closure evidence, and ensure SLA adherence (e.g., 30/90/180-day timelines).
• Maintain and update the Plan of Action and Milestones (POA&M): create/update POA&M items, document milestones, track due dates, coordinate risk statements with Legal, and route for approvals.
• Generate and maintain monthly inventory and configuration evidence (e.g., Integrated Inventory Workbook/IIW updates, authorized software evidence, baseline/config drift support).
• Prepare monthly CONMON reporting packages, including Monthly Security Status Reports, CONMON Executive Summary inputs, deviation requests, and other stakeholder reports required by the Sponsoring Agency, FedRAMP PMO, or Authorizing Official.
• Prepare deviation and exception requests: gather technical justification, compensating control documentation, scope/impact statements, and route through required approvals.
• Support continuous monitoring governance activities: access review evidence, log/monitoring review evidence, and coordination of corrective actions with Engineering and Security & IT.
• Maintain the CONMON and ATO artifact repository in Google Drive (or designated system): version control, naming conventions, evidence indexing, and audit-ready structure.
• Support annual security testing activities (e.g., penetration tests, red-team exercises if applicable, IR/ISCP tabletop exercises) by tracking schedules, collecting artifacts, and documenting remediation status.
• Support annual 3PAO assessment coordination: evidence collection, interview scheduling, assessor Q&A tracking, and findings remediation tracking in partnership with the VP, Federal Operations.
• Support significant change workflows: help determine compliance impact, document change narratives, update SSP appendices as required, and maintain change evidence for CONMON.
• Track training compliance for federal systems (Rules of Behavior acknowledgements, required awareness training completion) in coordination with People Ops and Security & IT.
• Serve as a primary day-to-day point of contact for internal stakeholders for FedRAMP evidence requests and compliance status updates; escalate risks and blockers to the VP, Federal Operations.

FedRAMP Analyst

Customer Success Manager

• Proactively manage a portfolio of enterprise customers from trial to implementation to ongoing delivery to expand the scope and scale of Clearview AI adoption
• Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits (virtual/in-person), reports, events
• Understand customers’ needs and priorities to optimize the use of their platform
• Identify growth opportunities for up-sell and cross-sell within existing accounts
• Increase Net Revenue Retention through proactive and strategic engagement/expansion efforts
• Effectively communicate application features and product information for new releases and facilitate their adoption
• Be the voice of the customer and provide internal feedback on how Clearview products can better serve our customers
• Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results
• Resolve billing and support inquiries in a timely and productive manner
• Coordinate small customer projects
• Assist in onboarding new team members
• Additional duties and responsibilities as reasonably required by the employee’s supervisor or CEO
• Manage and optimize enterprise customer accounts, ensuring seamless onboarding, training, and ongoing support, with a focus on improving customer satisfaction and retention.
• Exercise discretion and independent judgment in developing and implementing strategies to address customer needs and challenges, working closely with cross-functional teams such as finance and marketing, to ensure successful customer outcomes.
• As a Customer Success Manager, you will play a pivotal role in shaping the customer experience, driving adoption, and expanding Clearview AI’s footprint within enterprise organizations.
• Other reasonable additional responsibilities that may be asked from time to time