IT Support Engineer

ClearSpace

IT Support Engineer providing exceptional support to ClearSpace staff across locations and managing end user devices. Supporting application stack and troubleshooting issues in a growing environment.

Posted 5/23/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Provide excellent support to all ClearSpace staff across all locations
Manage user onboarding, offboarding and moving
Support our application stack
Build, troubleshoot and support end user devices
Manage IT assets from creation to distribution and end of life
Create, update and maintain technical documentation
Troubleshoot IT issues
Manage IT Ticket life cycle
Provide limited support for network and server infrastructure
Help implement and maintain security tooling, processes and controls
Perform root cause analysis and implement long term solutions
Liaise with suppliers for software renewals
Contribute to IT projects
Help build, develop and implement new IT processes

Requirements

What you’ll need

At least 2 years in a similar role
Experience with Microsoft 365, Entra ID, Intune
Experience with ticketing systems and project execution
Solid troubleshooting skills
Good knowledge of Windows 10/11
Good knowledge of Android and IOS
An understanding of server and network fundamentals
A team player
Agile, flexible and able to work across geographically distributed teams

Benefits

Comp & perks

Flexibility in work arrangements
Opportunities for professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootinguser onboardinguser offboardingtechnical documentationroot cause analysissecurity toolingWindows 10Windows 11AndroidiOS

Soft Skills

team playeragileflexiblecommunicationproblem-solving