Bilingual Energy Services Program Specialist, English/Spanish

CLEAResult

Bilingual Energy Services Program Specialist coordinating energy efficiency upgrade projects in Oregon. Providing customer service and managing communications while supporting program participation.

Posted 7/17/2026full-timeRemote • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $48,800 - $66,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing energy efficiency upgrade projects while providing bilingual support to customers and contractors. Proficient in data management, reporting, and enhancing program participation through effective communication and problem-solving.

Highest-signal resume keywords

Project ManagementBilingual CommunicationData AnalysisCustomer SupportEnergy Efficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft OfficeData EntryIncentive ProcessingReport PreparationProgram Documentation

Soft Skills

Interpersonal SkillsCommunication SkillsStress ManagementOrganizational Skills

Industry Keywords

Energy EfficiencyNon-Profit OrganizationsCommunity OrganizingEnvironmental AdvocacyConstruction Project Management

About the role

Key responsibilities & impact

Manage a large number of energy efficiency upgrade projects at various phases, supporting customers and coordinating with contractors along the way
Provide assistance to English and Spanish-speaking customers and/or contractors via emails, inbound and outbound calls addressing inquiries related to energy program participation
Document conversations with customers, provide recommendations on products or services, and advise on program participation details
Support follow-up communications and next steps to current program participants as necessary
Identify and work with program team to remove roadblocks to project completion
Support customer qualification and conduct more complex data entry and incentive processing activities
Manage program data, and prepare, analyze, and review reports and spreadsheets for accuracy, completeness, errors, and eligibility
Maintain strong ongoing communications with participating customers to assess their needs and to receive feedback on their experience with program participation
Implement and propose programmatic enhancements in a way that will help level-up our internal capacity to provide energy-efficiency services to clients and residential initiatives we serve
Prepare and review required program participation documentation while coordinating with various departments, both internal and external
May be asked to participate and present at community events and raise awareness for programs to educate customers about energy-saving best practices, technologies, and available programs.

Requirements

What you’ll need

2-5 years’ work experience with non-profit organizations, residential contracting, community organizing, environmental advocacy, energy efficiency and/or construction project management
Strong Microsoft Office skills, as well as strong writing and reporting skills
Strong communication and interpersonal skills
Ability to work under stress, interruptions, and tight deadlines
Fluency in both English and Spanish is required
Reliable transportation is a plus, as you will travel up to 10% in this role.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career