Senior Customer Service Representative

CLEAResult

Senior Incentive Customer Service Representative delivering program implementation and administrative services for Oregon based non-profit. Involves customer interaction and database management tasks.

Posted 4/26/2026full-timeRemote • Oregon • 🇺🇸 United StatesSenior💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Deliver program implementation and administrative services to an Oregon based non-profit client
Speak with customers and contractors through both phone and email on a variety of topics which may include residential, commercial, and renewable inquiries
Enter and maintain various database(s)
Review contractor submissions to ensure alignment with program requirements
Maintain knowledge of company products, services, and customer service processes & procedures
Communicate and properly direct customers and contractors to resolve disputed rebate claim data
Provide expertise and guidance to customers in interpreting policies to assure program participation and compliance

Requirements

What you’ll need

1-3 years relevant experience
High School Diploma or equivalent is required

Benefits

Comp & perks

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationcustomer serviceproblem-solvingadministrative skills

Certifications

High School Diploma