Work with a platform team to provide a great user experience through essential and reliable systems
Support the implementation, troubleshooting, and maintenance of IT systems
Manage and support mission critical systems including Microsoft Domain administration, GPO management, VMware, Cisco Route/Switch, Firewall Management and Saltstack
Provide problem identification, diagnosis and resolution
Manage IT systems operation from standard processes to problem identification and resolution for all connected client, server, storage, and network
Monitor and communicate the operational status of IT systems to customer management
Optimize system performance, operation, and resource utilization
Provide detailed analysis and feedback to internal customers
Configure and manage operating systems and conduct/facilitate installs/loads of OS software
Maintain patch sets across a distributed set of nodes, considering rolling updates to avoid impacting mission load
Maintain the integrity of network components and implement OS enhancements to improve reliability and performance
Interface with customers to gather requirements for functional system and infrastructure solutions that solve mission needs and enhance user experience
Requirements
A person who enjoys working as a member of an integrated technical team
Self-motivated with a desire to build new skills
Familiar with Agile frameworks and methodologies
A forward thinker, enjoy learning new technologies, and interested in growing your career
Skilled in administration of a Windows Linux mixed environment
Skilled in administration of VMWare tools
Strong VMware skills are most desirable
Working with Hardware/Desktop support including Thin Client networking & administration
Windows system administration skills (AD, local/group policy, etc.)
Active or current TS/SCI Polygraph clearance
Education/experience combinations: Masters/Bachelors + 8 Years; Associates + 10 Years; High School/GED + 12 Years; No Degree + 15 Years
Nice to have: Linux system administration skills; Experience/Knowledge of Cisco/Dell/Juniper Switches and Servers; Any networking or cybersecurity experience
Benefits
10k annual training/education benefit
tech & health bonuses
state of the art technology lab
monthly TechConnect and DeepDive collaboration sessions (fully paid)
extremely competitive benefits package (see clearedgeit.com/benefits)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Domain administrationGPO managementVMwareCisco Route/SwitchFirewall ManagementSaltstackWindows system administrationLinux system administrationThin Client networkingnetworking
Soft skills
team collaborationself-motivatedproblem identificationdiagnosisresolutionforward thinkerdesire to learncustomer communicationfeedback analysisadaptability