HR & Operations Specialist – Growth Support

ClearDesk

HR & Operations Specialist at ClearDesk focusing on payroll, invoicing, and new hire onboarding. Supporting recruitment, administrative tasks, and the overall operational efficiency of the business.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Organize employee records, hours worked, pay information, and supporting documentation for payroll submission
Prepare billing information, verify data accuracy, generate invoices, and help keep billing cycles on track
Handle sensitive payroll, employee, and financial information with the highest level of professionalism and discretion
Screen applicants, coordinate interviews, maintain candidate communication, and support the hiring process from start to finish
Prepare onboarding documentation, collect required forms, and make sure new employees have everything they need on day one
Keep workforce records organized, complete, and current at all times
Serve as a coordination point between leadership, employees, clients, caregivers, and external partners
Answer incoming calls and provide professional, responsive support to everyone who reaches out
Coordinate meetings, appointments, and business activities with accuracy and follow-through
Support client onboarding by preparing documentation, collecting required information, and maintaining precise records
Manage follow-up communication and make sure every request is addressed promptly and professionally
Handle calendar management, document preparation, data entry, filing, and correspondence
Maintain organized, secure, and audit-ready digital filing systems
Track certifications, required documentation, and signatures to keep the company compliant at all times
Uphold confidentiality and compliance standards across every administrative function
Review administrative processes for accuracy and catch discrepancies before they become bigger issues
Create, update, and maintain SOPs, process documentation, and training materials
Research software and operational tools that can improve efficiency and support business growth
Provide cross-departmental support as business needs evolve

Requirements

What you’ll need

You have proven experience in payroll, invoicing, and administrative support — and accuracy is non-negotiable for you
You're a critical thinker who can identify a problem, work through it, and implement a fix without waiting to be told
You communicate clearly and professionally, whether you're writing an email to a client, speaking with a candidate, or briefing leadership
You learn fast, adapt faster, and you don't repeat the same mistake twice
You handle confidential information with discretion — always
You're comfortable managing multiple priorities across multiple departments without losing track of the details
You enjoy building and improving processes, not just following them
You pick up new software and systems quickly and look for tools that make your work better
You are willing to work in a US time zone schedule.

Benefits

Comp & perks

We pay you fairly and on time
We provide prepaid HMO coverage for your peace of mind
We help you grow with tools, training, and honest feedback
We celebrate your wins
And above all, we actually care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data EntryDocument PreparationRecord KeepingBilling ManagementSOP Creation

Soft Skills

Critical ThinkingClear CommunicationAdaptabilityProfessionalismProblem Solving