Marketing

• Manage end-to-end lease administration, including preparing, reviewing, and sending lease agreements, addendums, and extensions for signature through DocuSign; ensure accuracy of dates, amounts, and names
• Monitor and track maintenance work orders from start to finish: assign vendors, follow up on progress, hold vendors accountable, and provide regular status updates to tenants and owners
• Serve as primary point of contact for tenants, owners, and vendors via email, phone (Dialpad), and text; ensure timely responses and clear communication
• Organize and maintain HOA documents and notices, ensuring files are up to date in Dropbox and communications are forwarded promptly to tenants
• Support owner and tenant relations by addressing inquiries, escalating urgent issues, and providing proactive follow-up until resolution
• Coordinate with owners regarding lease renewals, outstanding documents, and property updates, ensuring deadlines are met
• Conduct social media and marketing support, creating targeted posts aligned with business goals to attract new property management clients
• Monitor industry tools and identify opportunities to improve processes, including adopting new features or integrations that increase efficiency and responsiveness
• Maintain accurate records across systems (Dropbox, DocuSign, MLS, Zillow, CAR forms, Microsoft Suite)
• Implement time-blocking methods to ensure consistent attention to core tasks such as maintenance tracking, lease follow-ups, and owner communications

Property Management Assistant – Admin and Marketing Support

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About the role

Requirements