Financial Counselor

CleanSlate Centers

Financial Counselor supporting billing processes at CleanSlate Centers for patients in recovery. Managing claim processes and addressing billing inquiries in a fully remote role.

Posted 7/28/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical and patient billing processes, including claim denials, appeals, and healthcare revenue cycle management. Proficient in utilizing Microsoft Office, particularly advanced Excel, to analyze billing trends and ensure compliance with federal and state privacy laws.

Highest-signal resume keywords

Medical Billing ExpertiseHealthcare Revenue Cycle ManagementClaim Denial ResolutionAdvanced Excel ProficiencyFederal and State Privacy Laws Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim Denial ReviewBilling Process OversightPayment PostingEligibility VerificationRefund Process Management

Soft Skills

Effective CommunicationProblem SolvingAttention to DetailOrganizational Skills

Tools & Technologies

Microsoft OfficeExcel

Industry Keywords

Healthcare InsurancePatient BillingPayer TrendsEOB ReviewBilling Accounts Receivables

About the role

Key responsibilities & impact

Review submitted claim denials/rejections for accuracy and payer specific guidelines
Correct claim rejections, denials and file appeals based on internal and external guidelines
Correctly respond to billing questions received via email, phone or mailed correspondence
Utilize existing resources within the organization to properly resolve claims issues
Review and address zero pay EOBs
Patient billing including payment plans, printing/mailing bills, phone calls, etc.
Identify and provide solutions for payer trends
Billing Process Oversight: Billing Accounts Receivables, Denial Trends, Payment Posting, Eligibility, Refund Process
Acceptable and reliable attendance and punctuality
All other tasks or projects, as assigned.

Requirements

What you’ll need

Medical and patient billing and healthcare insurance company process expertise
Knowledge of healthcare revenue cycle process
Federal and state privacy laws understanding as they relate to patient billing
Extensive knowledge of Microsoft Office products particularly advanced Excel

Benefits

Comp & perks

Generous PTO package plus Holidays for full and part time positions
401K and Roth with Company match
Affordable Medical plans for employees working a minimum of 30 hours per week
Dental and Vision plans for employees working a minimum of 20 hours per week
Flexible Spending Accounts for Healthcare and Dependent Care expenses
Employer contribution to the HSA
Employer Assistance Program with company paid visit allotment
Company paid Life, AD&D, Short and Long Term Disability including part time employees