Program Manager

• Manage and develop program design including the development of work plans to meet goals, aligning staff assignments, managing program to goal, and providing accurate forecasting both internally and to clients
• Deliver successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets
• Identify, define, quantify, track, and drive program deliverables to be submitted accurately and on time
• Continuously assess project progress to goal and develop innovative and creative solutions to new issues and/or market dynamics
• Manage, lead, and mentor a dynamic team by setting and reviewing performance standards and objectives for direct reports, creating effective program delivery teams
• Develop, manage, and foster partnerships with subcontractors, community partners, and other industry affiliates/stakeholders
• Manage client expectations, satisfaction, and communications by resolving and/or escalating client issues
• Interface with key internal departments such as IT, Marketing, Finance, and HR to develop efficiencies to meet program needs

Senior Program Manager

Program Manager – C&SB Client Services