Clean Air Task Force

Support Engineer

• Providing rapid, high-quality support for end users using remote assistance tools, serving as an escalation point for complex or time-sensitive issues.
• Independently triaging, investigating, and resolving technical issues while documenting findings, actions taken, and outcomes in the ticketing system.
• Creating and maintaining internal and user-facing documentation to improve support efficiency, consistency, and self-service.
• Training staff on supported platforms and systems, with a focus on effective and secure use of Microsoft 365 tools.
• Contributing to project-related work across Microsoft 365 and other cloud environments, including implementation, testing, and process improvements.

Senior Technical Support Engineer

Events

• Support the implementation of CATF’s agriculture methane strategy to reduce emissions from the sector.
• Use technical and scientific background to work in close coordination with the Methane Pollution Prevention (MPP) team, consultants, and other external partners.
• Provide technical and capacity building support for agriculture methane mitigation projects.
• Advocate for strong national and subnational public policies to reduce methane emissions from agriculture.
• Perform data gathering and analysis in collaboration with key stakeholders and partners to identify opportunities to act on reducing agriculture methane.
• Help further the goals of the agriculture methane work and the MPP program at CATF.

Senior Technical Support Engineer

Agriculture Manager, Methane Pollution Prevention