People Operations – Benefits & Systems

Clay

Manage benefits programs and HR systems for Clay, ensuring a smooth employee experience. Collaborate with Payroll, Finance, and IT teams to support operational efficiency and compliance.

Posted 7/8/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $175,000 - $225,000 per yearWebsite

About the role

Key responsibilities & impact

Manage day-to-day administration of our global benefits programs, including health, dental, vision & retirement.
Build out benefit programs in new markets giving our team a comparable Clay experience, no matter where they are located
Serve as a main point of contact for employee benefits questions, and make sure people get clear, timely answers
Evaluate our benefit plans to regularly to ensure we are offering the best benefits for our team to both take care of our people and keep us competitive
Lead open enrollment from start to finish: communication, system setup, and vendor coordination
Partner with brokers and vendors on renewals, issue resolution, and evaluating our benefits offerings
Keep us compliant with relevant regulations (ACA, ERISA, COBRA, FMLA, and similar)
Audit benefits data regularly to catch and fix discrepancies before they become bigger problems
Serve as the primary administrator for our HRIS, Rippling, including employee records, workflows, and permissions
Build and maintain reports and dashboards in Rippling to support People team and business needs
Configure and maintain integrations between Rippling and our benefits
Set up and manage automated workflows for onboarding, offboarding, and status changes (ex. new hires, terminations, promotions, leaves)
Own vendor relationships for our People systems, including renewals, contract review, and evaluating new tools or add-ons
Troubleshoot issues and serve as the main point of contact for Rippling support
Create documentation and process guides so the team knows how to use these tools correctly
Look for ways to automate manual processes and improve how we communicate updates to employees
Build out documentation, workflows, and audit processes for benefits and systems as we continue to grow
Keep our data organized and accurate to support reporting, compliance, and decision-making
Get ahead of issues before they become employee-facing problems
Advise People team, managers, and employees on benefits and systems questions with clear, practical guidance
Make complex benefits and systems topics easy to understand for people at every level
Contribute to broader People Operations work as the team and company grow

Requirements

What you’ll need

5+ years in benefits administration, HR systems, or a combination of both
Hands-on experience with an HRIS
Solid understanding of benefits compliance requirements
Experience building or improving processes at a scaling company

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Benefits Program ManagementData AuditingWorkflow AutomationReporting and Dashboard CreationEmployee Records Management

Soft Skills

Clear CommunicationProblem-SolvingInterpersonal SkillsAdvisory Skills