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About the role
Key responsibilities & impact- Maximize value creation across the customer journey: Find every inefficiency in the expansion journey and work with our GTM Ops and internal GTM Engineers to solve them using Clay and other tooling. You’ll think and act like a P&L owner evolving every put and take in our GTM system.
- Push the art of the possible: Own the day to day of achieving our internal moonshot goals like greatly expanding efficiency and finding new use cases for Clay.
- Innovate with empathy: Embed within the post sales organization to generate novel solutions to current problems. Look around corners to build ahead of new technologies and approaches.
- Lead implementation and change management for GTM initiatives: Design and implement selling and retention process / methodology, develop playbooks, create field assets, participate in every forecast call and help to drive the GTM operating rhythm.
- Partner with GTM Finance on planning and incentives: operationalize comp rollout, provide operational assumptions for capacity models, and collaborate on high-leverage questions like segment prioritization, connect the dots across the GTM.
- Partner with GTM Engineering and GTM Ops: to push Clay's product into new use cases, propose extensions, and contribute to our practitioner-led product feedback loop.
Requirements
What you’ll need- 8+ years of experience in business strategy, operations, and analysis with at least 4 years in revenue operations at a hypergrowth AI / SaaS company
- At least 1 year of experience owning a P&L, quota, retention, implementation, pipeline or other business outcome personally
- You’ve implemented novel GTM strategies with measurable business impact: reinvented the playbook before from first principles and are excited to do it again
- Exceptional quantitative modeling skills with experience understanding funnel and cohort performance
- Executive (but still grounded) presence: you communicate clearly, challenge assumptions in the room, and are comfortable saying "I don't know yet!"
- An informed perspective on AI and real examples of how you've put it to work in your workflows or team processes
- You’re excited to spend time speaking with our customers and community to bring Clay's best practices to market.
Benefits
Comp & perks- All employees can work for free with world-class coaches who specialize in creativity, management, and more.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business strategyoperationsanalysisrevenue operationsP&L ownershipquantitative modelingGTM strategiesfunnel performancecohort performanceimplementation
Soft Skills
communicationleadershipproblem-solvingempathycollaborationexecutive presenceadaptabilitycustomer engagementcritical thinkinginnovation