GTM Engineer, CX

Clay

GTM Engineer focusing on post-sale workflows and automations at Clay. Collaborating with Growth Strategy and Product Support to enhance customer engagement through innovative systems.

Posted 5/19/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptPythonSQLTypeScript

About the role

Key responsibilities & impact

Build and own post-sale workflow automations like health scoring, churn signal detection, expansion opportunity identification, and proactive customer outreach triggers
Partner closely with Growth Strategy and Product Support to translate business needs into automation requirements and iterate based on feedback
Build tooling that surfaces the right customer context for GSMs at the right moment; before QBRs, during renewals, and ahead of expansion conversations
Push the limits of Clay and extend our platform into new use cases, feed our product team innovative ideas, dogfood new features and ; act as a practitioner evangelist of Clay infrastructure and GTM Engineering
Partner deeply with GTM leaders and frontline teams to understand how our revenue motion works today and where it breaks
Own projects end-to-end, from discovery and prototyping through rollout, adoption, and iteration; identify opportunities to automate, augment, or redesign workflows using AI, data, and better systems design
Design systems that improve speed, visibility, data quality, and execution across the funnel; connect systems through APIs, webhooks, integrations, and automation layers so information moves cleanly across the stack
Measure performance, adoption, and business impact of what you build, then improve it over time
Act as an internal thought partner on the future of AI-native GTM systems

Requirements

What you’ll need

At least 6-10 years working in a combination of RevOps, GTM Engineering or other similar applied technical discipline with
At least 3 years in RevOps/Sales Ops or GTM Engineering or equivalent
Experience building, developing or connecting core systems like Salesforce and adjacent GTM systems including hands on experience with CS tooling such as Gainsight, Vitally, or ChurnZero
Proven ability to build and problem solve with methods incorporating Python, JavaScript, SQL, or TypeScript; we pull our own data on this team
Track record of deploying and building AI-powered internal tools, automations, or agentic workflows
Experience using data warehouses, BI tools, or event-driven systems
Executive presence -- you communicate concisely and confidently even about technical topics with non technical people while simultaneously communicating business requirements to technical audiences
Proven ability to operate effectively in ambiguous and fluid hypergrowth environments -- you not only embrace change bur drive it
Experience building in Clay as a primary workflow or enrichment layer is not required but is highly preferred (successful candidates with no experience in Clay will show increasing proficiency throughout the interview process)
Bonus points for experience in analytics engineering, data science and /or programming languages

Benefits

Comp & perks

All employees can work for free with world-class coaches who specialize in creativity, management, and more.

ATS Keywords

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Hard Skills & Tools

PythonJavaScriptSQLTypeScriptAI-powered toolsautomationdata warehousingBI toolsAPIswebhooks

Soft Skills

executive presencecommunicationproblem solvingadaptabilitycollaborationthought partnershipproject ownershipiterationcustomer outreachdata quality