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About the role
Key responsibilities & impact- Lead live onboarding sessions weekly from product deep-dives and GTM fundamentals to role-play, scenario practice, and skills coaching with the energy and presence that keeps new hires engaged.
- Own the live training experience for every GMT cohort, ensuring each session is well-paved, relevant, and directly connected to what new hires will face in their first 30, 60, and 90 days.
- Facilitate engaging product sessions that help new hires understand how Clay fits into a prospect or customer’s world and how to talk about it with confidence.
- Run certifications and practical assessments to test skills including: discovery calls, objection handling, customer kickoff, product demos, etc.
- Coach new hires and provide real-time feedback that helps sharpen their delivery, messaging, and confidence before they’re in the field.
- Capture and share feedback from every cohort to improve programming.
- Stay close to product, GTM motions, and what top performers are doing to ensure programming reflects best practices.
Requirements
What you’ll need- 3+ years of experience in Enablement, Onboarding, Program Management, or a similar role in a fast-paced SaaS environment.
- A strong facilitator with a natural ability to make complex concepts accessible, engaging, and actionable for diverse audiences.
- Highly organized and self-directed. You bring structure to ambiguity and follow through without being chased.
- Deep care for the new hire experience and a track record of making people feel welcomed, supported, and set up to win.
- Comfortable working with AI tools and workflows. You're curious, quick to learn new tech, and excited to build smarter, more scalable programs.
- A natural relationship builder who thrives working cross-functionally across teams and levels.
- Strong attention to detail in your content, your communications, and your programs.
Benefits
Comp & perks- Competitive salary and role trajectory. Roles, responsibilities, and comp grow as we do.
- Health insurance. Fully funded, high quality health, dental & vision coverage.
- Visa sponsorship. We get it - it's an arduous process, but we're not scared of it.
- Flexible schedules and paid time off. We ask team members to take at least 2 weeks fully-disconnected per year, with a flexible vacation policy beyond that.
- Mental health. We're currently building a plan to help you find coaches, mentors & mental-health services.
- Annual company retreats
- Personal comfort. Order whatever equipment you think will help you work more enjoyably.
- Remote work. Though we prefer people being in-person.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilitationprogram managementonboardingskills coachingproduct demosdiscovery callsobjection handlingcustomer kickoffreal-time feedbacktraining experience
Soft Skills
engagementorganizationself-directionrelationship buildingattention to detailcommunicationcuriosityadaptabilitysupportivenesscross-functional collaboration
