Customer Success Manager

• Hire, develop, and lead a team of Enterprise Growth Strategists
• Foster a culture of learning, accountability, and excellence
• Motivate your team to build deep, trusted partnerships with customers
• Own key customer relationships
• Serve as an escalation point and problem-solver
• Partner cross-functionally with Sales, Product, Engineering, and Marketing
• Forecast, track, and report on KPIs
• Identify opportunities to innovate and scale our approach to enterprise success

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