Service Sales Account Manager

Classic Fire + Life Safety

Account Manager for Classic Fire + Life Safety attracting new commercial clients and supporting existing ones. Focused on sales opportunities in the fire protection products and services.

Posted 4/17/2026full-timeBurlington • 🇨🇦 CanadaJuniorMid-Level💰 CA$75,000 - CA$85,000 per yearWebsite

About the role

Key responsibilities & impact

Estimate service work, inspections, maintenance, testing, renovations and retrofits of various existing, new and potential clients.
Accountable for specifying, selling and becoming subject matter expert of CFLS Product and services.
Establish contact with prospects and qualify potential customer by scheduling sales calls, following up on leads to provide quotes.
Become an expert in your assigned market.
Establish relationships with customers, prospects, and industry insiders.
Identify new opportunities through new customer prospecting.
Develop win/pricing strategy based on market and customer knowledge.
Responsible for securing PMA deficiencies and service work with profitability in mind.
Establish contact with purchasing influences as assigned or within the geographic territory.
Sell new service agreements on all company products and services.
Maintain service contracts with existing customers.
Investigate and document competitive activity and trends.
Develop knowledge of product, codes and standards.
Meet directly with customers to establish their needs, and to drive the overall sales process.
Target new business opportunities using your industry contacts and expertise.
Stay current with new technologies, new products offerings, business strategies and market conditions to support and enhance sales activities.

Requirements

What you’ll need

Self-starter with evidence of customer cold calling
Must be willing to travel within the branch territory for customer calls
Excellent interpersonal skills
Knowledge of company products and services a must
Ability to work independently
Advanced sales skills and ability to develop effective customer solutions
Solid teamwork skills
Shows initiative
Advanced negotiation skills
Computer skills - Microsoft Office, CRM
Knowledge of applicable fire codes and standards.
Must possess a valid driver's license with a clean driving record
Minimum two years of experience in the fire & life safety industry.

Benefits

Comp & perks

Comprehensive Group benefits
Educational assistance program
Employee referral bonus program
Social events: Building camaraderie and fostering a sense of community is essential.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales skillsnegotiation skillscustomer solutions developmentservice work estimationmaintenance testingproduct knowledgefire codes knowledgestandards knowledgemarket knowledgecompetitive analysis

Soft Skills

self-starterinterpersonal skillsindependent workteamwork skillsinitiativecustomer relationship buildingprospectingcommunication skillscustomer needs assessmentproblem-solving

Certifications

valid driver's license