Service Sales Account Manager
Classic Fire + Life Safety
full-time
Posted on:
Location Type: Hybrid
Location: Burlington • Canada
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Salary
💰 CA$75,000 - CA$85,000 per year
About the role
- Estimate service work, inspections, maintenance, testing, renovations and retrofits of various existing, new and potential clients.
- Accountable for specifying, selling and becoming subject matter expert of CFLS Product and services.
- Establish contact with prospects and qualify potential customer by scheduling sales calls, following up on leads to provide quotes.
- Become an expert in your assigned market.
- Establish relationships with customers, prospects, and industry insiders.
- Identify new opportunities through new customer prospecting.
- Develop win/pricing strategy based on market and customer knowledge.
- Responsible for securing PMA deficiencies and service work with profitability in mind.
- Establish contact with purchasing influences as assigned or within the geographic territory.
- Sell new service agreements on all company products and services.
- Maintain service contracts with existing customers.
- Investigate and document competitive activity and trends.
- Develop knowledge of product, codes and standards.
- Meet directly with customers to establish their needs, and to drive the overall sales process.
- Target new business opportunities using your industry contacts and expertise.
- Stay current with new technologies, new products offerings, business strategies and market conditions to support and enhance sales activities.
Requirements
- Self-starter with evidence of customer cold calling
- Must be willing to travel within the branch territory for customer calls
- Excellent interpersonal skills
- Knowledge of company products and services a must
- Ability to work independently
- Advanced sales skills and ability to develop effective customer solutions
- Solid teamwork skills
- Shows initiative
- Advanced negotiation skills
- Computer skills - Microsoft Office, CRM
- Knowledge of applicable fire codes and standards.
- Must possess a valid driver's license with a clean driving record
- Minimum two years of experience in the fire & life safety industry.
Benefits
- Comprehensive Group benefits
- Educational assistance program
- Employee referral bonus program
- Social events: Building camaraderie and fostering a sense of community is essential.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales skillsnegotiation skillscustomer solutions developmentservice work estimationmaintenance testingproduct knowledgefire codes knowledgestandards knowledgemarket knowledgecompetitive analysis
Soft Skills
self-starterinterpersonal skillsindependent workteamwork skillsinitiativecustomer relationship buildingprospectingcommunication skillscustomer needs assessmentproblem-solving
Certifications
valid driver's license