Administrative Assistant

Classet

Remote Administrative Assistant at Plainfield Counseling Center providing support to therapists and clients. Managing scheduling, communication, and administrative coordination to enhance client experience.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $54,000 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for prospective and existing clients via phone and email.
Schedule, reschedule, and coordinate appointments for multiple therapists.
Guide new clients through the intake process and assist with required documentation.
Verify insurance benefits and assist with basic billing and co-pay processing.
Maintain confidential client records with accuracy and professionalism.
Coordinate communication between clients and clinicians.
Monitor calendars to maximize scheduling efficiency.
Support general administrative projects and office operations as needed.

Requirements

What you’ll need

Excellent written and verbal communication skills.
Friendly, compassionate, and professional customer service approach.
Strong organizational and multitasking abilities.
High attention to detail and accuracy.
Comfortable learning new technology, including scheduling platforms and Electronic Health Record (EHR) systems.
Reliable high-speed internet and a private home office environment.
Ability to handle confidential information with discretion and professionalism.
Previous experience in an administrative, receptionist, customer service, or healthcare support role.
Experience with medical scheduling, insurance verification, or healthcare billing.
Familiarity with HIPAA regulations or healthcare privacy practices.
Interest in psychology, counseling, or behavioral health.

Benefits

Comp & perks

Competitive salary
Fully remote work environment
Paid time off and holidays
Health, dental, and vision insurance (where applicable)
Professional development opportunities
Supportive and collaborative team culture
Opportunities for career growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Medical SchedulingInsurance VerificationHealthcare BillingElectronic Health Record (EHR) Systems

Soft Skills

Customer ServiceAttention To DetailCompassionate Communication