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Enrollment Coordinator – CMA/RMA
ClassetRemote Enrollment Coordinator supporting patients with enrollment in Chronic Care Management and Remote Patient Monitoring programs. Ensuring compliance with healthcare standards and providing patient education.
About the role
Key responsibilities & impact- Contact patients to introduce CCM and RPM services and explain program benefits.
- Guide patients through the enrollment and consent process.
- Document all patient interactions and enrollment activities accurately within EMR systems.
- Ensure compliance with CMS, HIPAA, and internal documentation standards.
- Answer patient questions regarding care coordination services and program expectations.
- Collaborate with healthcare providers and internal teams to maintain smooth communication and patient transitions.
- Maintain organized workflows while managing daily outreach goals and follow-up tasks.
- Support positive patient experiences through empathy, professionalism, and clear communication.
Requirements
What you’ll need- Active, nationally recognized CMA or RMA certification.
- Current Basic Life Support (BLS) certification.
- Proven experience working directly with CCM and/or RPM programs.
- Strong proficiency with EMR systems and Google Suite.
- Dedicated, HIPAA-compliant home office environment that is private and distraction-free.
- Strong time management, organizational, and independent work skills.
- Excellent verbal and written communication abilities with strong patient empathy.
- Previous experience in care coordination or transitional care management (Nice to Have).
- Strong understanding of CMS regulations, healthcare documentation, and quality reporting standards (Nice to Have).
- Bilingual fluency in English and Spanish (Nice to Have).
Benefits
Comp & perks- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Stable Monday–Friday schedule
- Fully remote work environment
- Opportunity for long-term growth in remote healthcare services
- Supportive and collaborative team culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EMR systemsCCM programsRPM programshealthcare documentationquality reporting standards
Soft Skills
time managementorganizational skillsindependent workverbal communicationwritten communicationpatient empathy
Certifications
CMA certificationRMA certificationBasic Life Support (BLS) certification