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Care Coordinator – CMA/RMA
ClassetCare Coordinator supporting patients managing chronic conditions through proactive outreach. Ideal for certified medical professionals with a passion for patient interaction in a remote healthcare environment.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EHR systemschronic care managementtransitional care managementremote patient monitoringhealth risk assessmentsmedication adherencepatient engagement
Soft Skills
communicationorganizationdedicationpatient engagement
Tools & Technologies
Google SuiteHIPAA-compliant home officehigh-speed internet
Certifications & Qualifications
CMARMABasic Life Support (BLS)
Industry Keywords
CMS documentation standardsHIPAA compliancecommunity resourcesquality reporting measures
About the role
Key responsibilities & impact- Conduct structured monthly outreach calls to monitor patient progress and engagement.
- Verify medication adherence and assist with health risk assessments.
- Support Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM) initiatives.
- Document patient interactions, care updates, and clinical information accurately within EHR systems.
- Coordinate communication between patients, families, providers, and internal care teams.
- Identify barriers to care and escalate patient concerns when necessary.
- Educate patients on care plans, treatment goals, and available support resources.
- Maintain HIPAA compliance and CMS documentation standards at all times.
Requirements
What you’ll need- Residency within the PST or MST time zone.
- Active, unencumbered CMA or RMA certification.
- Current Basic Life Support (BLS) certification.
- Recent experience in a clinical, care coordination, or chronic care management setting.
- Strong proficiency with EHR systems and Google Suite.
- Dedicated, HIPAA-compliant home office with reliable high-speed internet.
- Excellent communication, organization, and patient engagement skills.
- Previous experience with CCM, TCM, or RPM programs.
- Experience navigating community resources for patient support.
- Prior success working in independent remote or virtual healthcare environments.
- Familiarity with CMS guidelines, compliance standards, and quality reporting measures.
Benefits
Comp & perks- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
- Life and Long-Term Disability (LTD) benefits
- Monday–Friday schedule with no weekends
- Fully remote work environment
- Paid training and ongoing team support
- Long-term growth opportunities within care coordination services