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Care Coordinator – CMA/RMA
ClassetCare Coordinator supporting patients managing chronic conditions through proactive outreach. Ideal for certified medical professionals with a passion for patient interaction in a remote healthcare environment.
About the role
Key responsibilities & impact- Conduct structured monthly outreach calls to monitor patient progress and engagement.
- Verify medication adherence and assist with health risk assessments.
- Support Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM) initiatives.
- Document patient interactions, care updates, and clinical information accurately within EHR systems.
- Coordinate communication between patients, families, providers, and internal care teams.
- Identify barriers to care and escalate patient concerns when necessary.
- Educate patients on care plans, treatment goals, and available support resources.
- Maintain HIPAA compliance and CMS documentation standards at all times.
Requirements
What you’ll need- Residency within the PST or MST time zone.
- Active, unencumbered CMA or RMA certification.
- Current Basic Life Support (BLS) certification.
- Recent experience in a clinical, care coordination, or chronic care management setting.
- Strong proficiency with EHR systems and Google Suite.
- Dedicated, HIPAA-compliant home office with reliable high-speed internet.
- Excellent communication, organization, and patient engagement skills.
- Previous experience with CCM, TCM, or RPM programs.
- Experience navigating community resources for patient support.
- Prior success working in independent remote or virtual healthcare environments.
- Familiarity with CMS guidelines, compliance standards, and quality reporting measures.
Benefits
Comp & perks- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
- Life and Long-Term Disability (LTD) benefits
- Monday–Friday schedule with no weekends
- Fully remote work environment
- Paid training and ongoing team support
- Long-term growth opportunities within care coordination services
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EHR systemschronic care managementtransitional care managementremote patient monitoringhealth risk assessmentsmedication adherencepatient engagement
Soft Skills
communicationorganizationdedicationpatient engagement
Certifications
CMARMABasic Life Support (BLS)