Referral Specialist

Classet

Referral Specialist at Chronic Care Staffing ensuring patient referrals are properly authorized and managed remotely. Navigating insurance portals and collaborating within teams to optimize patient care.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $16 - $17 per hourWebsite

About the role

Key responsibilities & impact

Access and navigate the United Healthcare provider portal on a daily basis.
Submit and manage referral authorization requests.
Enter patient diagnoses, provider information, and referral details with a high degree of accuracy.
Verify provider and facility information, including National Provider Identifiers (NPIs).
Utilize internal reference guides, code lists, and portal resources to complete authorization requests.
Secure authorization numbers required for specialist appointments.
Monitor authorization status and update records accordingly.
Ensure referrals meet insurance requirements and compliance standards.
Collaborate with scheduling and follow-up teams to support patient care workflows.
Assist with additional referral coordination tasks as workload demands.

Requirements

What you’ll need

1–2 years of experience in one or more of the following:
- Health insurance portal management
- Prior authorizations
- Medical billing support
- Healthcare data entry
- Referral coordination
Experience navigating insurance provider websites and online healthcare portals.
Strong data entry skills with exceptional attention to detail.
Ability to accurately process large volumes of information.
Excellent organizational and time-management skills.
Ability to work independently in a remote environment.
Strong computer proficiency and comfort learning new systems.
Previous experience using United Healthcare (UHC) or UHC Link portals (Nice to Have).
Knowledge of prior authorization workflows (Nice to Have).
Familiarity with provider credentialing information and NPIs (Nice to Have).
Experience working in medical offices, healthcare administration, or referral management (Nice to Have).
Understanding of insurance eligibility and referral requirements (Nice to Have).

Benefits

Comp & perks

Fully remote work environment
Consistent full-time schedule
Paid training and onboarding
Career growth opportunities within healthcare operations
Supportive and collaborative team culture
Opportunity to directly impact patient access to care
Stable healthcare administration role with long-term growth potential

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

health insurance portal managementprior authorizationsmedical billing supporthealthcare data entryreferral coordinationdata entryinsurance eligibilityreferral requirementsprovider credentialingNational Provider Identifiers

Soft Skills

attention to detailorganizational skillstime-management skillsindependent workcollaboration