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Bilingual HRA Coordinator – CMA/RMA
ClassetHRA Coordinator supporting the management of health risk assessments for patients. Conducting outreach and documenting health information to improve health outcomes and compliance standards remotely.
About the role
Key responsibilities & impact- Coordinate and complete Health Risk Assessments (HRAs) through telephone outreach.
- Collect, review, and document patient/member health history, medications, chronic conditions, social determinants of health, and preventive care needs.
- Maintain accurate and timely documentation in electronic health record (EHR) systems and internal databases.
- Support care coordination efforts by scheduling Annual Wellness Visits (AWVs).
- Monitor and track HRA completion metrics, productivity goals, and quality standards (expected completion of 7 HRAs per day).
- Ensure compliance with HIPAA, CMS, Medicare, and organizational policies and procedures.
- Collaborate with interdisciplinary teams including nurses, providers, case managers, and quality improvement staff.
- Educate patients/members on available healthcare resources, wellness programs, and preventive services.
Requirements
What you’ll need- Active, unencumbered clinical license/certification (e.g., LPN/RN or CMA/RMA) required.
- Active Basic Life Support (BLS) certification required
- Bilingual in both English and Spanish
- Proven ability to manage high-volume telephonic outreach and meet daily productivity goals (e.g., 7 HRAs per day).
- Strong knowledge base in health risk factors, chronic conditions, and social determinants of health (SDOH).
- High proficiency in Electronic Health Record (EHR) systems and maintaining timely, accurate documentation.
- Excellent organizational, time management, and critical thinking skills.
- Thorough understanding of HIPAA, CMS, and Medicare compliance standards.
- Excellent verbal communication skills for patient education and collaboration with clinical teams.
Benefits
Comp & perks- Remote work opportunity
- Monday–Friday schedule
- Performance-based bonus opportunities
- Collaborative healthcare team environment
- Ongoing professional development opportunities
- Opportunity to make a direct impact on patient outcomes
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Health Risk Assessmentspatient health history documentationchronic conditions managementpreventive care needs assessmenttelephonic outreachproductivity goal managementElectronic Health Record systemsdocumentation accuracycare coordinationhealth risk factors knowledge
Soft Skills
organizational skillstime managementcritical thinkingverbal communicationcollaborationpatient education
Certifications
clinical licenseBasic Life Support certificationLPNRNCMARMA