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General Manager – Lending
CLASPGeneral Manager leading Clasp's student lending business for university partnerships and compliance. Overseeing P&L and operational integrity for a fintech startup, emphasizing performance and regulatory standards.
About the role
Key responsibilities & impact- Own the Clasp Finance P&L end-to-end — revenue, margin, and cost structure
- Lead forecasting, budgeting, and KPI-setting in partnership with finance
- Build and maintain the operating metrics framework the team uses to run the business day-to-day
- Identify and close performance gaps before they become problems
- Directly manage the Managers & Directors overseeing: Growth, Originations, Servicing & Collections, Implementations, and Credit
- Maintain a dotted-line relationship with: Director of Product, Director of Engineering, and Chief Compliance Officer dedicated to the Clasp Finance business line
- Set clear expectations, develop your team, and make the hard calls when needed
- Be a meaningful presence with university partners — not a back-office operator
- Support sales and business development on high-stakes deals and renewals
- Own the relationship with key institutional partners alongside the growth team
- Represent Clasp Finance externally with credibility and specificity
- Serve as the senior judgment layer on decisions that span product, ops, and compliance — especially where those domains create tension
- Maintain a strong understanding of the regulatory environment governing student lending
- Ensure the servicing and collections function runs at a standard that protects borrowers and the business.
Requirements
What you’ll need- 8–12 years of experience in fintech, specialty lending, or financial services, with meaningful P&L or product ownership
- Experience managing cross-functional teams that span operations, growth, and compliance
- Strong commercial instincts — you've been in rooms with institutional partners and can hold your own
- A working understanding of consumer or institutional lending regulation (student lending experience is a plus, not a requirement)
- The communication skills to represent this business clearly to university presidents, bank partners, and an internal ELT
- An operator's instinct and a love for taking something from idea to execution.
Benefits
Comp & perks- Competitive cash and equity compensation
- Health benefits (health, dental, & vision)
- Student loan repayment benefits
- 401k matching
- Commuter benefits
- Flexible PTO policy
- Opportunities to grow and perform in a fast-paced environment alongside a stellar team.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementforecastingbudgetingKPI-settingoperating metrics frameworkperformance gap analysiscross-functional team managementstudent lending regulationconsumer lending regulationinstitutional lending
Soft Skills
leadershipcommunicationcommercial instinctsteam developmentdecision-makingrelationship managementproblem-solvingoperational instinctscollaborationcredibility