Medical Virtual Assistant

Clark Outsourcing

Medical Virtual Assistant supporting healthcare professionals with administrative and patient-related tasks. Requires EHR familiarity and multi-tasking in a supportive role.

Posted 6/4/2026full-time🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support healthcare professionals with administrative, clerical, and patient-related tasks
Schedule and manage patient appointments, follow-ups, and reminders
Handle inbound and outbound calls, emails, and messages from patients and healthcare providers
Assist with medical billing, insurance verification, and claims processing
Maintain and update electronic health records (EHR) and patient databases
Transcribe medical dictations and prepare reports, summaries, and correspondence
Conduct patient intake by gathering medical history, symptoms, and other necessary details
Provide administrative support, such as managing documents, handling prescriptions, and coordinating lab results
Ensure compliance with HIPAA and other relevant healthcare regulations
Assist with telemedicine appointments and virtual patient support
Perform other administrative duties as assigned by healthcare providers

Requirements

What you’ll need

Proven experience as a Medical Virtual Assistant, medical receptionist, or in a similar healthcare administrative role
Familiarity with EHR/EMR systems
Knowledge of medical terminology, billing, and insurance processes
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to work independently, multitask, and meet deadlines
Proficiency in Microsoft Office, Google Workspace, and other relevant tools
Understanding of HIPAA and patient confidentiality regulations

Benefits

Comp & perks

HMO with prescription coverage
SSS
PhilHealth
Pag-IBIG
13th-month pay
retirement benefits
paid holidays
Earned PTO on your first month
Wellness leave (no questions asked)
special leaves like bereavement, parental leave, and Magna Carta leave
Salary loans up to PHP 1M (via BPI)
CO Swag Bag
birthday and anniversary tokens
COol & flexible workplace
Yearly performance appraisals
career advancement programs
CO League events
guidance from our amazing Coaches

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billinginsurance verificationclaims processingelectronic health recordsmedical dictation transcriptionpatient intakemedical terminology

Soft Skills

organizational skillsattention to detailverbal communicationwritten communicationindependencemultitaskingdeadline management