Clarivate

Account Manager, Higher Education Academia, Central Region

Clarivate

full-time

Posted on:

Origin:  • 🇺🇸 United States • Iowa, Oklahoma

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Salary

💰 $80,000 - $100,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Lead and coordinate sales activity, utilizing expertise and other resources such as product specialists, client relationship managers and field marketing teams to meet and exceed sales targets\n
  • Own the assigned territory and individual account plan coordination, working closely with product specialists, trainers, and renewal teams to develop an overall account plan to grow long term revenue\n
  • Influence and motivate others in a matrixed sales organization (particularly those who do not directly report to the Account Manager) to support and drive towards shared goals\n
  • Focus on new and renewal business as part of expanding Clarivate’s footprint within the account; typically serves as primary point to engage client\n
  • Lead RFP coordination and development as needed; seeking opportunities to unite multiple RFP or current investments and collaborating with product specialists as appropriate\n
  • Manage full portfolio forecast (renewals and new business) including specialty products and content; works closely with product specialist and support teams to ensure forecast accuracy\n
  • Maintain a good working knowledge of products especially in core content where there are no specialists\n
  • Lead content demonstrations, engaging product specialists as appropriate for product-specific demonstrations\n
  • Maintain awareness of all proposals, and as account plan warrants may lead discussion with client\n
  • Ensure account plan is making progress and is aligned to other objectives in the account\n
  • Manage the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings\n
  • Ensure client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical support\n
  • Enter leads and new activity into Salesforce.com to ensure collaboration and full communication.

Requirements

  • Bachelor’s degree or equivalent relevant work experience related to the job\n
  • 5+ years of experience as a direct field sales professional\n
  • Experience in higher education sales\n
  • Advanced degree in Library Science or related field\n
  • Experience with MS Office (Excel, Word and PowerPoint) and technical troubleshooting tools\n
  • Certifications pertinent to the sales profession\n
  • Experiences with Salesforce or similar sales tools