Customer Success Manager

• Build and deepen customer stakeholder relationships, serving as a trusted advisor to drive mutual long-term success
• Maximize customer retention through strategic relationship management and proactive value delivery
• Analyze customer needs and usage patterns to develop strategic success plans that drive adoption and customer value realization
• Lead cross-functional initiatives to improve customer experience, working closely with Product, Sales, and Operations teams to drive organizational improvements
• Drive expansion within accounts by identifying growth opportunities that align customer needs with product offerings
• Promote team excellence by championing customer success best practices, mentoring team members, and designing process improvements that elevate program effectiveness

Senior Customer Success Manager

Customer Success Manager

Senior Customer Success Manager

Manager, CRM Product Integration

Director, Customer Success Center

Customer Success Manager