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About the role
Key responsibilities & impact- Reporting to the Director, Global Commercial Excellence, support the development of a robust Customer Experience and Intelligence strategy for Clarios.
- Utilize data visualization tools (Power BI) to create insightful reports and dashboards that effectively communicate key business metrics and trends to stakeholders.
- Perform data analysis and interpretation to gain actionable insights and make data-driven recommendations to key decision makers.
- Support CX survey projects throughout their lifecycle with heavy focus on execution, supporting the Global Commercial Operations & Systems Manager.
- Work closely with Power BI stakeholders to understand and document business needs and objectives.
Requirements
What you’ll need- Bachelor’s degree in Finance, Economics, Data Science, CX or similar field.
- 2 years of progressive and rich experience in CX, data or intelligence teams desired
- Strong verbal and written communication skills with a clear ability to effectively coordinate with a wide variety of professionals at all levels and departments within and outside of the organization.
- Highly motivated, proactive self-starter with the ability to work both independently as well as collaboratively in a fast-paced, global environment.
- Analytic and strategic thinker with the ability to assess complex situations, make recommendations and manage projects and processes through completion.
- Dependability/Perseverance: always willing to go the extra mile to complete projects on schedule.
Benefits
Comp & perks- Hybrid opportunity
- Professional development opportunities
- Work in a dynamic global commercial organization
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata visualizationreportingdashboard creationdata interpretation
Soft Skills
communicationcoordinationmotivationproactivitystrategic thinkingdependabilityperseverance