Clarios

Customer Support

• Leads execution of complex customer and product changes
• Serves as a subject-matter expert for Customer Change Management (CCM), master data, labeling, and visual decoration
• Owns end-to-end execution of complex or high-risk CCM changes
• Proactively identifies and mitigates execution risks related to timing, data accuracy, and plant readiness
• Leads creation, validation, and correction of complex BOM structures
• Acts as escalation point for master data, labeling, and execution defects
• Owns accuracy and completeness of Visual Decoration Slides (VDS) for assigned portfolios
• Partners with Graphic Arts and plants on complex labeling and decoration changes
• Participates in cross-functional discussions to align feasibility and execution constraints
• Mentors Product Support Specialists and shares best practices
• Identifies and supports continuous improvement opportunities

Senior Product Support Specialist

Manager

• Define quality objectives for suppliers and supplier management.
• Drive quality related activities in accordance to Power D3 linked to external suppliers (e.g. supplier releases via audits and PPAPs).
• Coordinate supplier audit plan and conduct quality audits at suppliers and service providers.
• Ensure that Supplier quality issues are resolved using an appropriate problem-solving methodology.
• Report on the status of 8Ds and ensure proper containment and corrective actions are taken.
• Support supplier risk analysis and supplier evaluation (input, improvement and execution).
• Support Purchasing in supplier selection.
• Support Engineering in development of material specifications and identification of critical/significant characteristics.
• Drive supplier development process.
• Report Key Process Figures related to external suppliers and service providers.
• Develop and maintain procedures relevant for supplier relationship linked to Quality and Corporate Social Responsibility.
• Maintain Relationship with suppliers to ensure communication.
• Ensure application, maintenance and continuous improvement of all Quality related documents needed to manage external suppliers.
• Support in setting-up structures/processes in the quality area, to ensure optimized interfaces and processes, continuously detect weaknesses in the quality system and initiate improvement actions with focus on supplier management (Process Management).
• Maintain incoming goods inspection control plans and supporting documents for suppliers.
• Facilitate Management Quality Reviews with suppliers who do not meet quality objectives or expectations.
• Support fulfillment of requirements in terms of Corporate Social Responsibility with corresponding assessments in the Supply Chain.
• Ensure proper management of Aftermarket Claims by driving proper resolutions with Clarios’ plants and DCs (by using a robust problem-solving methodology) to ensure Customer satisfaction.
• Develop (further) and maintain the process of Aftermarket claim handling and ensure proper reporting of relevant KPIs to all stakeholders.

Supplier Quality Manager – EMEA

Supply Chain

• The Sr Demand Planner will be responsible for developing accurate and data-driven demand forecasts to support business planning and inventory management
• This role works closely with Sales, Supply Chain, Category Management, and other cross-functional teams to ensure alignment and drive forecast accuracy across multiple customer channels including Retail, Wholesale, and OEM
• Prepare a reliable 36-month unit forecast for assigned customers and channels using historical data, customer input, market trends, and statistical modeling
• Support in key planning processes including demand reviews, Sales, Inventory & Operations Planning (SIOP), Sales & Operations Execution (SOE), and other ad hoc reporting or analysis requests
• Drive improvements in forecast accuracy and forecast attainment by monitoring performance metrics, identifying gaps, and implementing corrective actions
• Lead the monthly demand review meetings, presenting forecasts, key assumptions, changes, and actionable insights for decision-making
• Maintain the demand planning system by ensuring accurate master data, managing history loads, adjusting for new or discontinued products, and coordinating with supply points and sales regions
• Generate and maintain statistical forecasts, adjusting model parameters to improve accuracy and reflect business realities
• Provide actionable reporting on forecast accuracy, variance analysis vs financial plans, and changes from previous cycles
• Collaborate with Sales to incorporate judgmental forecasts, account-level intelligence, and upcoming promotions or shifts in customer behavior
• Monitor and analyze customer POS, inventory levels, and order trends to refine forecast inputs and support inventory planning
• Support the planning process by providing ad hoc analysis and reports to supply planning, finance, and commercial teams
• Continuously refine and optimize demand forecasting methodologies, tools, and models to align with evolving business needs
• Evaluate and recommend forecast accuracy targets for different sales channels and product segments
• Maintain and improve forecast tools and models for both mature products and new launches

Senior Demand Planner

Engineer

• Support plant operations to design/innovate the battery manufacturing equipment
• Support our next generation operational improvements to produce batteries more safely and efficiently
• Recommends design changes or alternatives to assist with manufacturing
• Plans, directs, and coordinates activities concerned with design, modification, and maintenance of equipment and machinery
• Provides technical expertise and leadership to ensure that shop floor problems are resolved based on sound engineering concepts
• Analyzes product or equipment specification and performance requirements to determine designs that can be produced by existing manufacturing or processing facilities and methods
• Participates in the development and execution of equipment installation and operational qualifications
• Best practice sharing, problem solving and drive process improvements
• Guides the plant Manufacturing Engineers to use the strong D3 swim lane deliverable execution, SSOW, Layout, flow, PFMEA, PHIL, Machine Qualifications, cost tracking roadmap, etc.

Senior Product Support Specialist

Supplier Quality Manager – EMEA

Senior Demand Planner

Regional Manufacturing Engineer