Lead, coach, and develop a high-performing Sales Engineering team, fostering both technical excellence and customer empathy.
Define team goals, success metrics, and career development pathways to scale the function.
Champion a culture of collaboration with Sales, Product, Marketing, and Customer Success to drive overall GTM effectiveness.
Build scalable playbooks, processes, and best practices that enable the team to support growth across multiple regions and verticals.
Partner with Sales to qualify leads, uncover business challenges, and guide prospects through technical discovery.
Equip Sales teams with the tools, collateral, and training needed to articulate Claravine’s value.
Establish scalable pre-sales processes to ensure consistent and high-quality customer engagements.
Translate customer requirements into solution designs and repeatable use cases that highlight business value.
Oversee demo customization and optimization to meet industry-specific workflows and stakeholder needs.
Coach the team on balancing customization with scalable, productized approaches.
Provide structured feedback from prospects and customers to inform the product roadmap and GTM priorities.
Advise on price/value tradeoffs during solution design and deal structuring.
Represent the Sales Engineering team’s perspective in cross-functional roadmap and strategy discussions.
Drive creation of technical and business-facing materials (presentations, case studies, whitepapers, thought leadership pieces).
Partner with Marketing to align collateral with GTM strategy and ensure consistent messaging.
Position Claravine as a trusted advisor by contributing to industry conversations and best practices.
Partner with Solutions Architecture and Customer Success to inform implementation design and long-term success plans.
Map long-term customer journeys, including expansion proposals, renewal strategies, and adoption milestones.
Ensure seamless handoff between pre-sales and post-sales teams through documentation, training, and knowledge transfer.
Requirements
7–12 years of pre-sales or sales engineering experience in an enterprise B2B SaaS environment, ideally in marketing tech, data platforms, and / or analytics tools.
Proven experience leading a small team of Sales Engineers with a player/coach mentality
Strong understanding of metadata, data pipelines, and enterprise architecture (e.g., Adobe Experience Cloud, Salesforce, CDPs, DAMs, etc.).
Proven experience collaborating with sales teams to close complex deals and provide technical guidance during the sales cycle.
Prior experience supporting or co-selling through SI and agency partners.
Experience building or customizing demo environments (e.g., sandbox environments, Figma prototypes, mocked APIs).
Excellent communication, storytelling, and stakeholder management skills.
Previous startup or scale-up experience preferred.
Proactive, driven and able to both manage people and sales processes with precision.
Strong execution and executive functioning skills.
Benefits
Comprehensive medical, dental, and vision coverage
Claravine pays 80% of the premium cost across all enrollment tiers (individual, family, etc.)
Access to additional services including Kindbody (gynecology & family building care), TalkSpace (online mental health therapy), Teladoc, and One Medical.
401k with company match up to 3.5%
Flexible Time Off (With Manager Approval)
9 paid company holidays in the US, plus the week between 12/24-1/1
Generous parental leave paid at 100%
8 weeks gender-neutral parental leave + 8 weeks for employees delivering a child (16 weeks total)
Monthly technology stipend to support remote work costs (e.g., internet)
One-time New Employee Stipend to set up your remote workspace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.