Fraud Operations Specialist

Clair

Fraud Operations Specialist at Clair investigating fraud and protecting financial access for hourly workers. Collaborating with data across fintech and payroll systems to mitigate risks.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $73,000 - $78,000 per yearWebsite

Tech Stack

Tools & technologies

Ruby on RailsSQLTableau

About the role

Key responsibilities & impact

Conduct investigations of high-risk or potential fraud activity, including platform abuse, suspicious financial movement patterns, and unauthorized device access.
Use an investigative, holistic approach to analyze cases and make confident determinations that are fair, compliant, and risk-mitigated.
Work across datasets and internal tooling to complete operational tasks including queue management, escalations, and dispute resolution.
Apply a solid understanding of money movement mechanics — ACH, Card Rails, RTP — and relevant consumer regulations including Reg E, NACHA, and Reg Z.
Analyze and communicate data trends and patterns clearly to internal stakeholders, translating complex findings into actionable insights.
Leverage tools such as Excel, Google Sheets, Snowflake, SQL, and Tableau to investigate cases and surface meaningful signals.
Creatively solve problems by connecting data across sources to identify patterns that may not be immediately obvious.

Requirements

What you’ll need

1–3 years of experience in fraud operations, financial crimes, risk, or a related field
Investigative mindset with the ability to assess the full picture of a case and make sound, well-documented decisions
Comfortable working across multiple datasets and internal tools to complete fraud investigations and operational tasks
Solid understanding of money movement mechanics (ACH, Card Rails, RTP) and consumer regulations (Reg E, NACHA, Reg Z)
Strong analytical skills — able to identify trends and patterns in data and communicate findings clearly and effectively
Hands-on experience with data tools such as Excel, Google Sheets, Snowflake, SQL, or Tableau
Excellent written and verbal communication skills with the ability to clearly articulate investigative findings and recommendations
Bonus Qualifications:
Hands-on experience with fraud monitoring and investigation tools such as Alloy, Sardine, Sift, or Unit21.
Prior experience in fintech, payments, lending, or embedded finance.
Familiarity with dispute resolution processes and chargeback workflows.

Benefits

Comp & perks

Medical, Dental, & Vision Coverage, with option to extend to your family
Fully-paid parental leave
Company-sponsored 401k, HSA, and FSA
Unlimited vacation for salaried roles, generous PTO for hourly roles
Work from home setup allowance
Access to your earnings every day on Clair
Company-sponsored short-term and long-term disability insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud operationsfinancial crimesrisk managementmoney movement mechanicsACHCard RailsRTPconsumer regulationsReg ENACHA

Soft Skills

investigative mindsetanalytical skillsproblem-solvingcommunication skillsdecision-making