Growth Associate

Clair

Growth Associate focusing on partner success and onboarding for a digital banking platform. Engaging with partners to ensure smooth operations and support in a hybrid work environment.

Posted 5/12/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $125,000 per yearWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Serve as a day-to-day point of contact for our platform partners. You’ll answer their questions, troubleshoot operational issues, and ensure they have everything they need to succeed.
Assist in the complex process of launching new partners. You’ll help track project timelines, coordinate with our Product/Engineering teams, and ensure a smooth "Go-Live."
Use Excel and internal dashboards to track partner metrics (adoption rates, user activity). You’ll prepare monthly or quarterly business reviews (QBRs) to show partners the value Clair is driving for them.
Support the senior Partnerships team by conducting market research, preparing pitch decks, and maintaining our CRM (Salesforce/HubSpot) data quality.
Proactively identify bottlenecks in how we manage partners and suggest better workflows or tools to fix them.
You will be the voice of the partner internally. If a partner reports a bug or requests a feature, you’ll work with Product to get it prioritized.

Requirements

What you’ll need

0–2 years of experience in Growth, sales support, client success, or consulting (Internships and relevant academic projects count!)
Exceptional Communication: You can write clear, professional emails to external stakeholders and aren't afraid to hop on a Zoom call to solve a problem.
Data Literacy: You are comfortable using Excel/Google Sheets (Pivot Tables, VLOOKUPs) to analyze partner data and build reports.
Organization Master: You can juggle requests from five different partners without dropping the ball. You love checklists and project management tools.
Problem-Solving Mindset: When a partner has an issue, you don’t just forward the email—you dig in to understand the root cause and help find a solution.
Things We Consider a Plus: Presentation Skills: Experience building clean, compelling slides (PowerPoint/Google Slides) for external audiences. Project Management tools experience like Linear, Notion or Monday. Tech Savviness: You understand the basics of how APIs or software integrations work (or are eager to learn).

Benefits

Comp & perks

Medical, Dental, & Vision Coverage, with option to extend to your family
Fully-paid parental leave
Company-sponsored 401k, HSA, and FSA
Unlimited vacation for salaried roles, generous PTO for hourly roles
Work from home setup allowance
Access to your earnings every day on Clair
Company-sponsored short-term and long-term disability insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ExcelGoogle SheetsPivot TablesVLOOKUPdata analysisreport buildingmarket researchproject management

Soft Skills

communicationorganizationproblem-solvingpresentation skills