CKS Packaging Inc

Senior Systems Business Analyst

CKS Packaging Inc

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Senior

Tech Stack

CloudOracleServiceNow

About the role

  • Serve as the primary IT liaison for HR Business Partners, Recruiting, and HR Operations.
  • Provide responsive support to remote HR users through Teams, email, and ticketing systems.
  • Deliver virtual training, demos, and system walk-throughs for new features and process changes.
  • Create clear documentation and user guides tailored to HR stakeholders.
  • Manage HR-focused projects and enhancements, including coordination with Payroll teams.
  • Partner with third-party vendors on system solutions and integration support.
  • Support configuration, testing, and maintenance for modules such as Core HR, Payroll, and ORC.
  • Troubleshoot system issues, workflow errors, and data inconsistencies.
  • Document functional requirements, configuration changes, and test results.
  • Administer HCM security roles, data access, and periodic access reviews.
  • Build and maintain reports using OTBI, BI Publisher, and HCM Extracts.
  • Assist HR partners with data audits and mass updates using HDL.
  • Ensure high data quality and consistency across HRIS processes.
  • Participate in review, testing, and validation of quarterly Oracle updates.
  • Assess new features, communicate impacts, and recommend enhancements.
  • Identify opportunities to streamline processes and reduce manual work.
  • Troubleshoot integrations between HCM and systems such as payroll, timekeeping, identity/SSO, and ServiceNow.
  • Collaborate with technical teams to resolve cross-system issues.
  • Support digital HR lifecycle processes dependent on system connectivity.

Requirements

  • 2–4 years of experience with Oracle HCM Cloud.
  • 4–6 years of experience in HR, HRIS, or related fields.
  • Strong understanding of core HR processes (onboarding, job changes, position management, security).
  • Proficiency with OTBI, BI Publisher, or similar reporting tools.
  • Strong communication, analysis, troubleshooting, and documentation skills.
  • Ability to support distributed/remote HR teams and manage multiple priorities.
  • Experience with OIC, REST APIs, and/or SFTP file‑based integrations (preferred).
  • Knowledge of Payroll and Recruiting processes (preferred).
  • Oracle HCM Cloud certifications (preferred).
  • Bachelor’s degree in Information Systems, HRIS, Human Resources, Computer Science, or a related field; or equivalent experience.
Benefits
  • Not Applicable 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

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Hard Skills & Tools
Oracle HCM CloudOTBIBI PublisherHCM ExtractsHDLOICREST APIsSFTP file-based integrationsCore HRPayroll
Soft Skills
communicationanalysistroubleshootingdocumentationproject managementcollaborationadaptabilityproblem-solvingattention to detailtime management
Certifications
Oracle HCM Cloud certifications