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About the role
Key responsibilities & impact- Facilitate stakeholder workshops and discovery sessions across multiple business areas.
- Produce Level 2 and Level 3 process maps covering end-to-end business processes.
- Swimlane mapping – identifying: Activities, Decision points, Hand-offs, roles and responsivities, system used
- Analyse current-state processes and identify improvement opportunities.
- Challenge existing assumptions and encourage best-practice ways of working.
- Support wider digital transformation and systems implementation activities.
- Engage effectively with stakeholders at all levels across the organisation.
- Utilise AI and process modelling tools to improve efficiency and output quality.
Requirements
What you’ll need- Proven Business Analysis experience within business transformation or change programmes.
- Strong end-to-end process mapping skills, including Level 2 and Level 3 process models and swimlane mapping.
- Experience running process discovery activities independently.
- Confident workshop facilitator, capable of managing large SME and stakeholder groups, challenging assumptions and keeping discussions on track.
- Experience working within the Public Sector, ideally Local Government.
- Experience across one or more back-office functions, including HR, Payroll, Finance or Procurement.
- Strong stakeholder management, communication and influencing skills, with the ability to engage effectively at all levels.
- Experience using Visio, Process Engage or similar process modelling tools.
- Able to work independently with minimal direction.
Benefits
Comp & perks- Day rate: £400-£475 per day (£53.33-£63.33 per hour)
- Determination: Outside IR35
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Level 2 Process MappingLevel 3 Process MappingSwimlane MappingProcess DiscoveryProcess Improvement Analysis
Soft Skills
Communication SkillsInfluencing SkillsIndependent Work