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CivicPlus

Associate Product Manager – NextRequest

CivicPlus

Associate Product Manager collaborating with engineering and customers to enhance CivicPlus products. Supporting product roadmaps and balancing priorities for successful community services.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $119,000 - $139,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management within a SaaS or B2B software environment, effectively balancing stakeholder needs while maintaining a customer-focused approach. Proficient in agile development practices and tools like Jira and Pendo to support product initiatives and go-to-market strategies.

Highest-signal resume keywords
Product Management ExperienceAgile Development PracticesJira ProficiencyCustomer-Focused ApproachSaaS or B2B Software Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product ManagementAgile MethodologiesStakeholder ManagementCustomer Feedback IntegrationProduct Roadmap Development
Soft Skills
Strong Communication SkillsCollaborationPrioritization
Tools & Technologies
JiraPendo
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
SaaSB2B SoftwareLocal Government Support

About the role

Key responsibilities & impact
  • Partner with engineering teams to help shape, maintain, and advance product roadmaps.
  • Gather and incorporate customer feedback to inform product priorities and decisions.
  • Coordinate across engineering, sales, and marketing to keep product initiatives moving forward.
  • Support go-to-market planning and product launch activities.
  • Balance multiple stakeholder needs and priorities while maintaining focus on customer and business outcomes.
  • Contribute to an agile product development environment and help strengthen day-to-day product practices.

Requirements

What you’ll need
  • Bachelor's degree
  • One to two years of product management experience, or related experience in customer support, technical support, user experience, engineering, or another software-focused function.
  • Experience working in a SaaS or B2B software environment.
  • Demonstrated ability to manage competing priorities and collaborate with a range of stakeholders.
  • Strong communication skills and a customer-focused approach.
  • Experience with Jira and agile development practices is preferred.
  • Experience with Pendo is helpful.
  • Experience working with or supporting local government is preferred.

Benefits

Comp & perks
  • Comprehensive health insurance
  • Dental insurance
  • Vision insurance
  • Flexible Time Off
  • 401(k) plan
  • Professional development opportunities
  • Ongoing mentorship from experienced product leaders